Title: error when adding to cart Last modified: May 20, 2025 --- # error when adding to cart * [ernestovitamin](https://wordpress.org/support/users/ernestovitamin/) * (@ernestovitamin) * [1 year ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/) * Hello! * I am having problems adding my products to the cart. * On my individual product page the options that I have configured from the plugin appear but when adding to cart, the page refreshes with an empty cart. * You will not be able to see it correctly because the WooCommerce is not yet active so the store is not published. If you give me a link or something private, I can attach the access keys to the wordpress so you can manage it from inside. * Thank you very much Best regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-when-adding-to-cart-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [Facundo A.](https://wordpress.org/support/users/aranofacundo/) * (@aranofacundo) * [1 year ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18441619) * Hi there, * I hope you’re well. Unfortunately, we can’t access WordPress for the topic. * I suggest you send us the link to an example product that is publicly accessible so we can check what is happening. * We’ll remain at your disposal. * Thread Starter [ernestovitamin](https://wordpress.org/support/users/ernestovitamin/) * (@ernestovitamin) * [1 year ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18442962) * [https://shop.agenciavitamin.com/product/pagina-web-one-page/](https://shop.agenciavitamin.com/product/pagina-web-one-page/) * [Facundo A.](https://wordpress.org/support/users/aranofacundo/) * (@aranofacundo) * [1 year ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18443813) * Hi there, * Thanks for example. In this case, I suggest you disable the AJAX add to cart feature of your current theme and then check if the issue is solved. * We’ll remain at your disposal. * Thread Starter [ernestovitamin](https://wordpress.org/support/users/ernestovitamin/) * (@ernestovitamin) * [1 year ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18449815) * Hello, * Can you tell me where is located the button to disable ajax. Currently, I have an ajax option disabled which you can see in the attached screenshot but I think it is not the correct one. * [https://postimg.cc/YhXQshfG](https://postimg.cc/YhXQshfG) * ![](https://postimg.cc/YhXQshfG) * Thread Starter [ernestovitamin](https://wordpress.org/support/users/ernestovitamin/) * (@ernestovitamin) * [1 year ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18454007) * Hello, * Can you tell me where is located the button to disable ajax. Currently, I have an ajax option disabled which you can see in the attached screenshot but I think it is not the correct one. * [https://postimg.cc/YhXQshfG](https://postimg.cc/YhXQshfG) * Plugin Support [Pablo Pérez](https://wordpress.org/support/users/pperez001/) * (@pperez001) * [12 months ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18465130) * Hi, * In that case, if you want to use both plugins, it will require an integration which we can’t offer. * Let us know if you have any other question. * Have a great day. * Moderator [Support Moderator](https://wordpress.org/support/users/moderator/) * (@moderator) * [12 months ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18465298) * If you are not the person who created this topic and you need help then per the forum guidelines please start your own topic. * [https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too](https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too) * Thread Starter [ernestovitamin](https://wordpress.org/support/users/ernestovitamin/) * (@ernestovitamin) * [12 months ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18466951) * Hello, I still don’t get an answer to my error * [Facundo A.](https://wordpress.org/support/users/aranofacundo/) * (@aranofacundo) * [11 months, 3 weeks ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18477130) * Hi there, * The option you mentioned in the screenshot is related to the filters in the archive page. * To solve the issue in the product page, I suggest you check the options related to **WooCommerce** in the settings of your current theme and disable any option related to **AJAX Add to cart** feature. * We’ll remain at your disposal. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘error when adding to cart’ is closed to new replies. * ![](https://ps.w.org/yith-woocommerce-product-add-ons/assets/icon-128x128.gif? rev=3142291) * [YITH WooCommerce Product Add-Ons](https://wordpress.org/plugins/yith-woocommerce-product-add-ons/) * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-product-add-ons/#faq) * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-product-add-ons/) * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-product-add-ons/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-product-add-ons/unresolved/) * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-product-add-ons/reviews/) * 9 replies * 6 participants * Last reply from: [Facundo A.](https://wordpress.org/support/users/aranofacundo/) * Last activity: [11 months, 3 weeks ago](https://wordpress.org/support/topic/error-when-adding-to-cart-4/#post-18477130) * Status: not resolved