error when active WooCommerce

  • Resolved Fajr yassin

    (@fajryassin06)


    4 years, 3 months ago

    Hello
    when I active WooCommerce, my site has an error with views
    see image:
    https://a.top4top.io/p_16184yxj21.png

    so I remove WooCommerce from cPanel, and active Really Simple SSL plugin then active WooCommerce.
    work normally for now

    when I open setup Store Details I have this error when click continue (There was a problem updating your preferences.)

    theme: Orchid Store
    PHP version: 7.3
    plugin YITH WooCommerce Wishlist by YITH – 3.0.10 – Installed version not tested with active version of WooCommerce 4.2.0

    How can fix error and WooCommerce work normally

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Austin M – a11n

    (@apmwebdev)

    4 years, 3 months ago

    Hi @fajryassin06. Do you have any more details about why the preferences can’t be updated? There might be something in your PHP error logs, for example. Does that give an error with more information about what went wrong?

    Thread Starter Fajr yassin

    (@fajryassin06)

    4 years, 3 months ago

    @apmwebdev Thank you for replay.
    This errors on cPanel error nothing else
    Latest web server error log messages:
    [Sat Jun 06 14:38:53.836608 2020] [access_compat:error] [pid 4378] [client 162.158.154.233:11136] AH01797: client denied by server configuration: /home/leenkatorg/public_html/wp-content/uploads/woocommerce_uploads/, referer: http://leenkat.org/wp-content/uploads/woocommerce_uploads/

    [Sat Jun 06 10:42:07.537997 2020] [access_compat:error] [pid 11358] [client 141.101.98.70:38254] AH01797: client denied by server configuration: /home/leenkatorg/public_html/wp-content/uploads/woocommerce_uploads/, referer: https://leenkat.org/wp-content/uploads/woocommerce_uploads/

    Austin M – a11n

    (@apmwebdev)

    4 years, 3 months ago

    Hi @fajryassin06. Thanks for clarifying. I’d recommend disabling all other plugins on your site and switching to a default theme, such as Twenty Twenty, and then trying to install the WooCommerce plugin. Hopefully it is just the install that is running into issues and things will work normally once you’ve gotten past that point.

    Austin M – a11n

    (@apmwebdev)

    4 years, 3 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

    Thread Starter Fajr yassin

    (@fajryassin06)

    4 years, 3 months ago

    Hello
    I am sorry
    The owner of the hosting, tell me the problem from the server
    so When the problem was solved, site work normally
    thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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