Title: error version 1.3.2 Last modified: October 8, 2016 --- # error version 1.3.2 * Resolved [Speed2010](https://wordpress.org/support/users/speed2010/) * (@speed2010) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/) * hello, updated to the latest version, and then it gives error. can correct please? * error giving * Internal Server Error * The server encountered an internal error or misconfiguration and Was Unable to complete your request. * Please contact the server administrator at [webmaster@fotonando.pt](https://wordpress.org/support/topic/error-version-1-3-2/webmaster@fotonando.pt?output_format=md) to inform Them of the team this error occurred, and the actions you Performed just before this error. * More information about this error may be available in the server error log. * Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. * I have to restore the previous version, but can not enter the backoffice. * greetings Viewing 15 replies - 1 through 15 (of 36 total) 1 [2](https://wordpress.org/support/topic/error-version-1-3-2/page/2/?output_format=md) [3](https://wordpress.org/support/topic/error-version-1-3-2/page/3/?output_format=md) [→](https://wordpress.org/support/topic/error-version-1-3-2/page/2/?output_format=md) * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267183) * Hi [@speed2010](https://wordpress.org/support/users/speed2010/), This is really weird to see this issue. Before pushing the update I’ve personally tested it on several different websites with different hosts but haven’t faced this issue even once. In fact I’ve just installed this plugin to another site and it gets installed and activated just fine. No error whatsoever. * Also it is very hard to figure out what is going wrong in your system just by looking at the Internal Server Error (500) notice. * Here is what I will suggest you to provide so that I can help you further on this: * If you are using a cPanel based hosting, - Login to your cPanel - Open file manager - Hopefully you have installed your wordpress site in the root, i.e. in /public_html/ folder. If not, go to the root folder where your wordpress site has been installed. - Look for a file named error_log. Check when is the last time it has been updated. Copy paste the last few lines from that error log here. - Now go inside the /wp-admin/ folder and look for error_log file inside there. Do the same with that file too. Open the file, and copy/past the last few log messages here. So that I can see what is going on with your system - If your site is throwing an internal server error and you don’t see an error_log file, then you host might have disabled it. Contact your host to get the error_log file, because without those files, it is extremely hard to see what went wrong in your system. - If you don’t have cPanel, you can also use FTP to checkout the error_log files I’ve mentioned above * I wish there were any other easy way. Unfortunately I’ve tried really hard to simulate the problem you are facing on my end but no matter how many sites I test it, I face no issue whatsoever. So, unfortunately, I must need your error_log file details to see what is going wrong with your system. * Hope you will understand. Looking forward to your reply. * [uipoka](https://wordpress.org/support/users/uipoka/) * (@uipoka) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267336) * I am having the same issue. My site suddenly gone offline. Then I manually moved my plugins one by one and when I moved the wp server stats plugin site came back online. I was using this plugin without any error now this! * So I removed the plugin and then tried to install it again. but getting this error `Fatal error: Can't use function return value in write context in /home/ user/public_html/mysite.com/wp-content/plugins/wp-server-stats/wp-server-stats. php on line 500` * Then this is what I found in wp error log. `[09-Oct-2016 07:32:04 UTC] PHP Fatal error: Can't use function return value in write context in /home/user/public_html/ mysite.com/wp-content/plugins/wp-server-stats/wp-server-stats.php on line 500` * Don’t know why its causing this issue suddenly after updating it. Previous version was working fine. Please fix this issue. Thanks * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267348) * Hi [@uipoka](https://wordpress.org/support/users/uipoka/), Thanks a lot for reporting this issue. Can you please try replacing the wp-server-stats.php file that comes from WordPress with this version of the file: [https://github.com/isaumya/wp-server-stats/blob/master/wp-server-stats.php](https://github.com/isaumya/wp-server-stats/blob/master/wp-server-stats.php) * I’ve made some changes there. Please try this wp-server-stats.php file instead of the one that comes with the wp repo. * Let me know if this fix the issue. * Looking forward to your reply. * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267358) * Hi [@uipoka](https://wordpress.org/support/users/uipoka/), Just changed the file again. Try the latest version of the wp-server-stats.php file. Latest version of the file: [https://github.com/isaumya/wp-server-stats/blob/master/wp-server-stats.php](https://github.com/isaumya/wp-server-stats/blob/master/wp-server-stats.php) Let me know if it fix the issue. I’m 99.99999% sure that it will fix the issue as I saw that you guys were having this issue because you are using PHP version < 5.5 which doesn’t support many modern way of coding things. * Now I’ve made sure the plugin is compatible with PHP version < 5.5 * Please try it out and let me know. * Personally I always use the latest version of PHP on my personal and my client’s site which is v7.0.11. So, I didn’t faced this issue. * Anyways please try out and let me know. Looking forward to your confirmation. * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267427) * Hey guys does the above patch fix the issue? Please let me know. * Thread Starter [Speed2010](https://wordpress.org/support/users/speed2010/) * (@speed2010) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267432) * hello, It is to replace the wp-server-Status.php ?? greetings * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267444) * Hey [@speed2010](https://wordpress.org/support/users/speed2010/), Yes replace the current wp-server-stats.php file that you have on your system with this one: [https://github.com/isaumya/wp-server-stats/blob/master/wp-server-stats.php](https://github.com/isaumya/wp-server-stats/blob/master/wp-server-stats.php) * As this has the patch which supposed to fix the issue you guys are facing. * Please let me know if this fix the issue. * Thread Starter [Speed2010](https://wordpress.org/support/users/speed2010/) * (@speed2010) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267541) * Hello. Yes. after replacing already works again. greetings * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267573) * Hey [@speed2010](https://wordpress.org/support/users/speed2010/), thanks for confirming that the patch works. Will push a new update v1.3.3 in next few hours. So, make sure you update your plugin. * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267593) * Pushed update v1.3.3. Enjoy 🙂 * If possible, please don’t forget to post your reviews. * Thread Starter [Speed2010](https://wordpress.org/support/users/speed2010/) * (@speed2010) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267669) * hello, already upgraded to the new version and continues to work well. greetings * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267680) * Glad to hear. If possible, please share your review in the review section. * Thread Starter [Speed2010](https://wordpress.org/support/users/speed2010/) * (@speed2010) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267696) * hello, ok. in your module could have also further information like this * PHP v5.3.29 GD: bundled (2.1.0 compatible) Magic Quotes GPC: Off Max Upload Size: 200.0 MiB * MYSQL * v5.5.52-MariaDB No. Maximum Connections: 500 Maximum Packet Size: 256.0 MiB Data Disk Usage: 1.3 MiB Index Disk Usage: 292.0 KiB * greetings - This reply was modified 9 years, 6 months ago by [Speed2010](https://wordpress.org/support/users/speed2010/). - This reply was modified 9 years, 6 months ago by [Speed2010](https://wordpress.org/support/users/speed2010/). * Plugin Author [iSaumya](https://wordpress.org/support/users/isaumya/) * (@isaumya) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267716) * Good idea. * OS: Linux is not necessary as it is already mentioned at the front of the plugin description that this plugin has been built to work with Linux environment. So, it will make this superfluous. Also now a days almost 99% server runs of linux. SO no need for it. * Also instead showing the flowing: GD: bundled (2.1.0 compatible) Magic Quotes GPC: Off Max Upload Size: 200.0 MiB * BTW with which plugin you are generating these details? * within the plugin, I think I will make a PHPinfo file and link it there. In which you can get all module details about your PHP installation. * Thread Starter [Speed2010](https://wordpress.org/support/users/speed2010/) * (@speed2010) * [9 years, 6 months ago](https://wordpress.org/support/topic/error-version-1-3-2/#post-8267740) * OK. I could also add the version of MySQL. * I have installed the plugin WP Server Stats * then I have more this * [https://wordpress.org/plugins/wp-serverinfo/](https://wordpress.org/plugins/wp-serverinfo/) * if your had a few more things, it was 2 to 1. greetings * greetings - This reply was modified 9 years, 6 months ago by [Speed2010](https://wordpress.org/support/users/speed2010/). Viewing 15 replies - 1 through 15 (of 36 total) 1 [2](https://wordpress.org/support/topic/error-version-1-3-2/page/2/?output_format=md) [3](https://wordpress.org/support/topic/error-version-1-3-2/page/3/?output_format=md) [→](https://wordpress.org/support/topic/error-version-1-3-2/page/2/?output_format=md) The topic ‘error version 1.3.2’ is closed to new replies. * ![](https://ps.w.org/wp-server-stats/assets/icon-256x256.png?rev=1273709) * [WP Server Health Stats](https://wordpress.org/plugins/wp-server-stats/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-server-stats/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-server-stats/) * [Active Topics](https://wordpress.org/support/plugin/wp-server-stats/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-server-stats/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-server-stats/reviews/) * 36 replies * 3 participants * Last reply from: [Speed2010](https://wordpress.org/support/users/speed2010/) * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/error-version-1-3-2/page/3/#post-8324923) * Status: resolved