Support » Plugin: Edge Suite » Error uploading oam

  • Resolved Freddela

    (@freddela)


    I have this error when I try to upload oam files : Extraction of /web/sites/clarahost-fr/0/63/201712/public/www/wp-content/uploads/edge_suite/tmp/graphe_secteur.oam failed.

    When i check with filezilla, the directory edge_suite is not created in the the upload directory. When I create it manually, i have the same error and 3 directories appear now : edge_tmp, project and tmp.

    This afternoon, I’ve tried installation and uploading in a local wordpress site that I use for testing : everything is fine…
    Thanks for any assistance.

    http://wordpress.org/extend/plugins/edge-suite/

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  • Plugin Author ti2m

    (@ti2m)

    Hi,
    it looks like something is off with your permissions. Before uploading you should get an error message anyway that wp-content/uploads/edge_suite could not be created.

    Try setting the permissions of the 3 directories to 777 for testing

    Plugin Author ti2m

    (@ti2m)

    I’m marking this as resolved, due to inactivity, feel free to reopen.

Viewing 2 replies - 1 through 2 (of 2 total)
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