Support » Plugin: Schema - All In One Schema Rich Snippets » “Error updating your rating”

  • I do not know how to resolve this issue.
    I have searched through support. No such error message is reported yet.
    Kindly assist.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @ailing

    You have JS issue on your site, which may be causing this issue – https://cl.ly/0affb8eb5a9e

    Here is what you can do to check:

    1. Please try checking if the error persists if you temporarily switch to another theme, like Twenty Seventeen.

    2. Deactivate all plugins temporarily and see if that solves the error. Then, activate plugins one by one to see which plugin is causing the problem.

    This is a general debugging process that all WordPress support teams perform to find 90% of the problems. Here is a video that explains the process – https://www.youtube.com/watch?v=yWEnKnzwc0U

    Please let me know how that goes.

    Regards,
    Uttam

    antonradev

    (@antonradev)

    I had the same issue but this was the smallest issue.
    Actually, this plugin posted a Pingback to my other posts when I configured a snippet. This is shocking, guys! I am not sure what other damage this plugin caused to my website. Still investigating.

    Plugin Author Nikhil Chavan

    (@nikschavan)

    Hello @antonradev,

    This plugin should not post pingbacks, are you sure it was not related to some other plugin/action on your site which did this?

    antonradev

    (@antonradev)

    I do not have anything installed that may cause or create a pingback.
    The pingback was created just after I installed the plugin, edited an article and activated and adjusted settings for the rich snippet. Anyway, I uninstalled the plugin already. It did not produce validated snippet code data to satisfy Google requirements.

    Hello @antonradev

    Schema – All In One Schema Rich Snippets plugin does not add any pingbacks at all.

    Also, if you need help with settings up schemas with this plugin please let us know we will happy to help you.

    Regards,
    Uttam

Viewing 5 replies - 1 through 5 (of 5 total)
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