Support » Fixing WordPress » Error updating to wordpress 3.7.1

  • When using the automatic update it get’s stuck at:

    Downloading update from…
    Unpacking the update…

    My hosting service tells me that httpdocs and wp-admin are both set to 777 to try to get the update in.
    They receive the following error:

    PHP Fatal error: Call to undefined function mbstring_binary_safe_encoding() in /var/www/vhosts/ on line 62, referer:

    I can still work on my website, but certain elements have gone missing. Any help would be greatly appreciated.

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