Title: Error Updating Text Widget
Last modified: June 13, 2017

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# Error Updating Text Widget

 *  [alliphd](https://wordpress.org/support/users/alliphd/)
 * (@alliphd)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/error-updating-text-widget/)
 * I’m receiving an error when trying to add a text widget to the footer. It doesn’t
   seem to be an issue on a site running WP 4.7.5, or a site with WP 4.8 using a
   different theme. Other widgets seem to work with no problem.
 * When I enter text, I get the following error when it auto-saves: An error has
   occurred. Please reload the page and try again.
 * Refreshing or logging out and logging back in hasn’t fixed the issue.
 * I’m using Chrome on a Windows machine.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [alliphd](https://wordpress.org/support/users/alliphd/)
 * (@alliphd)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/error-updating-text-widget/#post-9225575)
 * System information:
    # SITE_URL: [http://www.pierredemandeville.com](http://www.pierredemandeville.com)#
   HOME_URL: [http://www.pierredemandeville.com](http://www.pierredemandeville.com)#
   IS MULTISITE : No
 * # THEME | VERSION : customizr | v3.5.14# WP VERSION : 4.8
    # PERMALINK STRUCTURE:/%
   year%/%monthnum%/%day%/%postname%/
 * # ACTIVE PLUGINS :
    Anti-Malware Security and Brute-Force Firewall: 4.16.53 Email
   Encoder Bundle – Protect Email Address: 1.4.6 Force Strong Passwords: 1.7 Google
   XML Sitemaps: 4.0.8 Quttera Web Malware Scanner: 3.0.7.14 Site Last Modified:
   1.0.6
 * PHP Version: 5.2.17
    MySQL Version: Web Server Info: Apache
 * WordPress Memory Limit: 40MB
    PHP Memory Limit: 2024M PHP Upload Max Size: 64M
   PHP Post Max Size: 64M PHP Upload Max Filesize: 64M PHP Time Limit: 30000 PHP
   Max Input Vars: 5000 PHP Arg Separator: & PHP Allow URL File Open: No
 * WP_DEBUG: Disabled
 * Show On Front: page
    Page On Front: Home (#3) Page For Posts: (#0)
 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/error-updating-text-widget/#post-9225910)
 * Hi,
 * I am able to add text widget to footer without any error.
    Please see my screen-
   cast. [http://screencast-o-matic.com/watch/cb12fYX9ZI](http://screencast-o-matic.com/watch/cb12fYX9ZI)
 * Please check whether it’s a cache issue or plugin conflict.
    [http://docs.presscustomizr.com/article/258-troubleshooting-guide-for-websites-using-customizr-pro-wordpress-theme#broken-website](http://docs.presscustomizr.com/article/258-troubleshooting-guide-for-websites-using-customizr-pro-wordpress-theme#broken-website)
 * Thank you
 *  Thread Starter [alliphd](https://wordpress.org/support/users/alliphd/)
 * (@alliphd)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/error-updating-text-widget/#post-9227624)
 * Thank you. It does work when I edit the widgets that way, but it doesn’t work
   when I use the Customize feature.
 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/error-updating-text-widget/#post-9229804)
 * Hi,
 * There is a new theme release.
    Please update to version 3.5.15 and see if it 
   fixes your issue.
 * Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error Updating Text Widget’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/error-updating-text-widget/#post-9229804)
 * Status: not resolved