error updating plugin

  • Resolved klautijah

    (@klautijah2016)


    8 years, 1 month ago

    Hey hey,

    i got a big issue coming up by updating on the new version of your event calendar….

    It says: “target folder already exists. /mnt/web4/c3/56/5413156/htdocs/neu/wp-content/plugins/all-in-one-event-calender/

    All my entries and the whole calendar is gone now….what is very very bad, cause my business is still running.

    So please can you help me fixing this problem, as fast as possible!?!?

    Thanks a lot, greets

    https://wordpress.org/plugins/all-in-one-event-calendar/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Benjamin

    (@bsokic)

    8 years, 1 month ago

    Hi,

    Do you have a database backup? It seems that you have tried to upload the plugin zip file to an existing folder.

    Thread Starter klautijah

    (@klautijah2016)

    8 years, 1 month ago

    Now, i have. but I haven`t had before I tried to upgrade the plugin.

    No, I just clicked on upgrade on the dashboard at the plugin category.
    And then the plugin was completely gone.

    I tried to reinstall it but then the message says:

    “target folder already exists. /mnt/web4/c3/56/5413156/htdocs/neu/wp-content/plugins/all-in-one-event-calender/

    So, what can I do now?

    Benjamin

    (@bsokic)

    8 years, 1 month ago

    Upload the latest version via FTP, activate the plugin and check if events are still there.

Viewing 3 replies - 1 through 3 (of 3 total)
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