Title: ERROR UPDATING FIREWALL Last modified: May 1, 2022 --- # ERROR UPDATING FIREWALL * Resolved [sdkeeper](https://wordpress.org/support/users/sdkeeper/) * (@sdkeeper) * [4 years ago](https://wordpress.org/support/topic/error-updating-firewall/) * Errors: 2022-04-30 18:35:26: Updating firewall Scanned & at the end, the following notice came up THE ERROR OCCURRED INTERNAL SERVER ERROR STAGE: SEND_RESULTS CONTACT TECH SUPPORT Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [4 years ago](https://wordpress.org/support/topic/error-updating-firewall/#post-15606717) * Hello [@sdkeeper](https://wordpress.org/support/users/sdkeeper/). I can see that today’s scan results have been sent to your Scan log: [https://cleantalk.org/my/logs_mscan](https://cleantalk.org/my/logs_mscan). Could you please repeat the scanning and if the issue appears contact us via our private ticket system for further investigation: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open). * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [4 years ago](https://wordpress.org/support/topic/error-updating-firewall/#post-15632939) * Hello. We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”. If you have any further questions, you can start a new thread or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open). * [Mariana Degraft Dickson](https://wordpress.org/support/users/mariana2d/) * (@mariana2d) * [4 years ago](https://wordpress.org/support/topic/error-updating-firewall/#post-15661002) * Anti spam by Clean talk give me this error message after reinstalation I want you know I have installed too security malware firewall too. * Errors: 2022-05-19 11:34:20: Updating firewall: WRONG_SITE_RESPONSE ACTION: RESPONSE: “

You have been banned from this site.

If you think there has been a mistake, please contact the administrator via proxy server.

” You can get support any time here: [https://wordpress.org/support/plugin/security-malware-firewall](https://wordpress.org/support/plugin/security-malware-firewall). * I will appreciate your professional feedback. * Plugin Support [katereji](https://wordpress.org/support/users/katereji/) * (@katereji) * [4 years ago](https://wordpress.org/support/topic/error-updating-firewall/#post-15661223) * Hello [@mariana2d](https://wordpress.org/support/users/mariana2d/) Please, deactivate the Security by CleanTalk plugin with the “Complete deactivation” option enabled and then activate it again. 1. Enter the Security by Cleantalk plugin settings.( WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings) 2. Check the last settings “Complete deactivation” and save changes. 3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard. 4. Then activate it. 5. Enter your access key in the plugin’s settings. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘ERROR UPDATING FIREWALL’ is closed to new replies. * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712) * [Security Plugin, Firewall, Malware Auto Removal & Login Security](https://wordpress.org/plugins/security-malware-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/) * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/) * 4 replies * 3 participants * Last reply from: [katereji](https://wordpress.org/support/users/katereji/) * Last activity: [4 years ago](https://wordpress.org/support/topic/error-updating-firewall/#post-15661223) * Status: resolved