Support » Plugin: CardPointe Payment Gateway for WooCommerce » Error under Checkout button

  • Hello,
    With the cardconnect payment gateway enabled I am getting the text below on my sight under the place order button. Please advise. I am using version 3.3.4

    ‘) $.getScript(“”, function (data, textStatus, jqxhr) { }); } refresh_captcha_callback = function refresh_captcha_callback() { checkout_button.prop(‘disabled’, true); add_captcha(); console.log(‘Captcha Expired and refreshed’); } recaptcha_check_sucsessful = function recaptcha_check_sucsessful_callback(token) { checkout_button.prop(‘disabled’, false); } })(jQuery);

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author RexAK


    See if this version fixes that issue for you:

    If you’re on a newer version of WP, upload this via the dashboard and replace the existing version. Older versions of WP may need a manual upload via FTP.

    It has a couple small tweaks to some Javascript, but otherwise the same exact plugin.
    Let me know.

    Thread Starter rspector


    Hi @rexak
    Thank you for the quick response, unfortunately that did not fix the issue.

    Plugin Author RexAK


    @rspector Then, I suspect there may be a plugin or theme code conflict.
    Do you have a staging copy of your site? If so, try disabling other plugins, one by one, and check the checkout page each time. This would include any plugin that is not the main WooCommerce plugin, and of course, the CardPointe plugin. There may even be a conflict with one of the other payment gateways. Then, check if the theme itself has an issue, by switching to one of the default WP themes like “twenty twenty-one.”

    Thread Starter rspector


    I have tried that already, the only thing that removes that unwanted text is to disable card connect.

    Moderator Steve Stern (sterndata)


    Forum Moderator & Support Team Volunteer

    @rexak I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

    It’s never necessary to do that. Here’s why.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Viewing 5 replies - 1 through 5 (of 5 total)
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