Title: error undefined
Last modified: July 24, 2024

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# error undefined

 *  [baursnes](https://wordpress.org/support/users/baursnes/)
 * (@baursnes)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-undefined-9/)
 * I have used this superb plug-in om several sites with great result. But on my
   new site I just get an “Error undefined” when I run the test. I have tried all
   settings and even deactivated and reactivated the plug-in.
 * I’m not a programmer so I have limited possibilities to change the code. A little
   change in the PHP files can I do using Notepad++, but not much.
 * Can someone please help me figure out what’s wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-undefined-9%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [webaware](https://wordpress.org/support/users/webaware/)
 * (@webaware)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-undefined-9/#post-17909051)
 * G’day baursnes,
 * First things first, your websites doesn’t have a valid TLS certificate. That’s
   might be why the unknown error, as well. Mozilla says it’s a self-signed certificate.
 * Beyond that, I recommend checking the website error log. You can find your website
   error log through your hosting control panel, usually under a button called Logs.
   If you’re not sure where to find it, you can tell WordPress to write errors to
   the file wp-content/debug.log by editing your wp-config.php file. Find the line
   that says:
 * `define('WP_DEBUG', false);`
 * And replace it with this:
 * `define('WP_DEBUG', true);
   define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY',
   false);
 * NB: you should change it back when you’re finished, because debug mode slows 
   your website down a bit!
 * cheers,
   Ross

Viewing 1 replies (of 1 total)

The topic ‘error undefined’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [webaware](https://wordpress.org/support/users/webaware/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/error-undefined-9/#post-17909051)
 * Status: not resolved