error trying to authenticate to google

  • giongy

    (@giongy)


    7 years, 4 months ago

    when I click to “authenticate with google” the wp-admin freeze.
    with development tool I see:
    Uncaught TypeError: this.$backdrop.one(…).emulateTransitionEnd is not a function
    at i.backdrop (bootstrap.min.js?ver=1934083…:11)
    at i.show (bootstrap.min.js?ver=1934083…:11)
    at HTMLDivElement.<anonymous> (bootstrap.min.js?ver=1934083…:11)
    at Function.each (jquery.js?ver=1.12.4:2)
    at a.fn.init.each (jquery.js?ver=1.12.4:2)
    at a.fn.init.e [as modal] (bootstrap.min.js?ver=1934083…:11)
    at Object.authorize (googleanalytics_page.js?ver=1934083…:13)
    at HTMLButtonElement.onclick (VM4966 admin.php?page=googleanalytics%2Fsettings:478)
    i.backdrop @ bootstrap.min.js?ver=1934083…:11
    i.show @ bootstrap.min.js?ver=1934083…:11
    (anonymous) @ bootstrap.min.js?ver=1934083…:11
    each @ jquery.js?ver=1.12.4:2
    each @ jquery.js?ver=1.12.4:2
    e @ bootstrap.min.js?ver=1934083…:11
    authorize @ googleanalytics_page.js?ver=1934083…:13
    onclick @ VM4966 admin.php?page=googleanalytics%2Fsettings:478

Viewing 8 replies - 1 through 8 (of 8 total)
  • Brandon (ShareThis Support)

    (@brandonsharethis)

    7 years, 4 months ago

    Hi giongy,

    Thank you for reaching out and reporting on this error, apologies that you’re seeing it!
    I’ve gone ahead and alerted our engineering team and they looking into this issue.
    When you mention wp-admin panel freezing, are you completely locked out or is it just the button that is frozen?

    We hope to find a solution soon!

    Thread Starter giongy

    (@giongy)

    7 years, 4 months ago

    Hi Brandon,
    Thank you for support.
    When I click the button the main screen became unclickable, like when a modal window appears.

    Brandon (ShareThis Support)

    (@brandonsharethis)

    7 years, 4 months ago

    Hi giongy,

    Thanks for getting back to me, do you happen to have an ad blocker turned on?
    When authenticating, two pop ups will appear. One for Google and the other to authenticate via token once you allow permission.

    If you can also let us know which browser you’re using and WordPress version that would be great.

    Thread Starter giongy

    (@giongy)

    7 years, 4 months ago

    No ad blocker.
    I tried with the last version of chrome and also with edge, same result… maybe there’s a conflict with other plugin installed on my site

    fdurmaz

    (@fdurmaz)

    7 years, 4 months ago

    hi, i have same problem with my site, try chrome, edge but When I click the button the main screen became unclickable.

    thanks

    Brandon (ShareThis Support)

    (@brandonsharethis)

    7 years, 4 months ago

    Hi guys,

    Thank you for confirming, our engineering team is going to look into this first thing tomorrow morning. I’ll be sure to update you once we learn more.

    If you have any other questions please let us know.

    Plugin Author ShareThis

    (@sharethis)

    7 years, 3 months ago

    Hi @giongy @fdurmaz, great news! We have released a new version, 2.0.4, please try and let us know.

    Thread Starter giongy

    (@giongy)

    7 years, 3 months ago

    Hi,
    now it’s work!!!

    Thank you very much and have an happy new year.

    Ciao

Viewing 8 replies - 1 through 8 (of 8 total)
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