Thread Starter
Rem_FR
(@rem_fr)
I have installed wordpress 5.0 and jetpack doesn’t work at all anymore.
Plugin Support
Fotis
(@fstat)
I’m still not able to load your site and I tried several different locations around the world.
Please let me know when your site is back online so I can have a look.
Thread Starter
Rem_FR
(@rem_fr)
Did you try with the good url ?
Because there is no problem yesterday or today : the site is online !
http://zupimages.net/viewer.php?id=18/50/d13w.png
Plugin Support
Fotis
(@fstat)
I’m sorry. I was using the URL you previously shared. The one with the dot. Now I’m able to load your site and I see that Jetpack is installed and properly connected to WordPress.com.
I noticed that you have a lot of plugins installed. Can you please deactivate your plugins and see if Jetpack works? There are several plugins that replicate Jetpack’s features and this may cause conflicts.
Thread Starter
Rem_FR
(@rem_fr)
Hello,
I have already done this in the past with the same issues.
I will do a test again later.
Please report back letting us know if that makes any difference.
Thread Starter
Rem_FR
(@rem_fr)
I have this error with or without plugins active :
“Details d’erreur: The Jetpack server was unable to communicate with your site https://chti-sportif.fr [IXR -32300: transport error: http_request_failed cURL error 28: Connection timed out after 10001 milliseconds]”
http://zupimages.net/viewer.php?id=18/51/d723.png
Now our debugger shows a problem with the security token on your site:
https://jetpack.com/support/debug/?url=https%3A%2F%2Fchti-sportif.fr%2F
Please disconnect and reconnect Jetpack, and if that doens’t work, please open a support ticket at https://jetpack.com/contact-support/?rel=support for further help with this. Please include a link to this forum thread when you do that.
Thread Starter
Rem_FR
(@rem_fr)
I have reconnected the site with wordpresss.com but still have some issues with jetpack settings.
I have sent an email to support ticket
Thank you for submitting a ticket. Due to the holidays it might take a little longer than usual before someone can reply, but we’ll get to it as soon as we can.
