• Resolved Gecko

    (@gecko1952)


    I’m getting the following error in the admin Theme selection page when using a Customizr child theme.
    “ERROR: The parent theme is missing. Please install the “Customizr” parent theme.”
    I have Customizr Version: 3.5.15 installed.

    This is not my first Customizr child theme but I had to change the Template: NAME in the style.css file from customizr to Customizr, capitalizing the “C” in order for the child theme to render. Without that change I get a blank page when activating the child theme.

    The child theme is working correctly, I have found no errors or issues on the front end.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    The child theme header in style.css of your child theme should be as follows.

    
    /*
    Theme Name: Customizr Child
    Version: 1.0
    Description: A child theme of Customizr
    Template: customizr
    Author: Administrator
    */
    /* Your awesome customization starts here */

    The word customizer should not be capitalized, because it’s the theme folder name.

    Thank you

    Thread Starter Gecko

    (@gecko1952)

    My child theme’s style.css header is:

    /* 
    Theme Name:		 Magnolia Inn - Customizr child
    Description:	         Custom child theme For Magnolia Inn
    Author:			 B & J Graphics
    Template:		 Customizr
    Version:		 1.0.0
    */ 
    
    /* Theme customization starts here */

    If I change Customizr to a lower case “c” then the child theme will not render.

    Here’s a screen shot of the error:
    error

    Thread Starter Gecko

    (@gecko1952)

    I resolved this issue by downloading Customizr then used FTP to overwrite all the theme files. Apparently the install through WordPress was incomplete or corrupted.

Viewing 3 replies - 1 through 3 (of 3 total)

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