Error Stripe Payments API Key

  • Resolved Mathieu Berard Smartfire

    (@mberard)


    1 year, 1 month ago

    Hello,

    Since December 26, I have not had any orders through Stripe go through.

    Here is the error I get every time:

    payment failed: Expired API Key provided: rk_live_***************************************************************************************************A0tLKu. Platform access may have been revoked.

    I did update authentication on December 6.
    In addition, the plugin was in version 4.0.3 until today when I just updated it.

    It’s quite urgent.
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 year, 1 month ago

    Hi @mberard,

    Greetings from Webtoffee!

    We understand your concern. After updating to version 4.0.4, please try disconnecting and reconnecting. If the issue persists, kindly share your Stripe account ID so that we can investigate further. You can find your account ID in the plugin settings, where it will be labeled as “connected.”

    Thread Starter Mathieu Berard Smartfire

    (@mberard)

    1 year, 1 month ago

    Hi,

    It’s fixed, thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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