Hi @d_alinus2004,
Almost 100% of reports of this type of error have nothing to do with the plugin itself, but rather are due to a site config issue or conflict.
Step 9 in our Troubleshooting Guide covers this specific issue, and gives the steps to resolve it:
One or more users on your site consistently receive a JavaScript and cookies related error message similar to this: “Sorry, there was an error. Please enable JavaScript and Cookies in your browser and try again.” (For comments, registrations, contact forms, or anything else.)
Please see the sticky post at the top of the forum: PLEASE READ BEFORE POSTING — Updated June 2017. (Or you can click on the support links on the plugin’s settings page.)
Please note (from the sticky post and from the plugin’s settings page) that we do not provide support through the forums here, so please direct all further support requests to the WP-SpamShield Support page and we’ll be happy to help.
– Steven
Hello,
I realy apreciate your reponse but donse’t help me..:(
I still have this problem after desactivate the capcha option.
Hello,
I just try to send the message and evry time i receive this error:
There is a problem with your support request.
As noted above, you need to work through the FAQs and Troubleshooting Guide before submitting a Support Request. You checked the box saying you have worked through these, but you haven’t visited the FAQs page yet. Please go back and work through these completely before submitting a support request.
We receive many support requests that are easily solved by reading the FAQs and Troubleshooting Guide. This is a requirement for submitting a support request.
Being that this plugin is provided free, and support is provided free on a volunteer basis, we ask that you be respectful and take a few minutes to look into the issue on your own using the resources we have provided, before you submit a support request. Consider that we have over 100,000 sites actively using this plugin, and if we don’t make this requirement, we will have to move to premium paid support only.
We are more than happy to help those who are willing to take a few minutes to help themselves.
any ideea how i can send you the message?
Self-explanatory:
As noted above, you need to work through the FAQs and Troubleshooting Guide before submitting a Support Request. You checked the box saying you have worked through these, but you haven’t visited the FAQs page yet. Please go back and work through these completely before submitting a support request.
Please follow the directions, and it will work fine.
Now i have visit the page and still dosne’t work.
To complicated. I will desinstal the plugin.
Many tnak’s for all.
@d_alinus2004
As I said, if you follow the directions, it works just fine. Please see Step 2 of the Troubleshooting Guide: Check the Known Issues and Plugin Conflicts.
It’s not complicated at all. You just need to do some quick checks. It’s 5 minutes at most.
Ah, But my problem it’s when somebody try to add a listing not when he want to register:
The problem it’s when he try to acces the “add linsting” page.
Many regards.
As previously mentioned, we don’t provide support here at the forums:
…please direct all further support requests to the WP-SpamShield Support page and we’ll be happy to help.
We’re genuinely trying to help you, but you don’t seem to be willing to follow the steps we’ve already given you. In that case, there isn’t much we can do to help you.
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This reply was modified 6 years, 9 months ago by
rsm-support.
Hello,
I apreciate your effort.
I will try it again and i will let you know.
many regards and thank’s for all.
