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error: "Site short name not found or Server URL incorrect" (2 posts)

  1. aul
    Member
    Posted 1 year ago #

    Hi Ben -

    I've entered my correct site short name & server url, but I'm still getting this message:

    "Site short name not found or Server URL incorrect"

    Do you think this could be because an API setting inside my convio dashboard is wrong?

    Thanks -

    Andy

    http://wordpress.org/plugins/gravity-forms-convio-add-on/

  2. B Hays
    Member
    Plugin Author

    Posted 1 year ago #

    Hi Andy,

    I'm guessing this would be on Convio's end. Did you follow the directions found on Convio for the Open API access? http://open.convio.com/api/#main.site_configuration.html

    Try those and let me know if it works or not.

    Cheers,

    ben

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