Error since new update

  • Resolved saydowin

    (@saydowin)


    2 years, 10 months ago

    Hello

    Since last update today an error is showing cannot access wordpress or admin
    Have to disable the plugin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author richplugins

    (@richplugins)

    2 years, 10 months ago

    Hi @saydowin,

    Sorry, the plugin was updated 5 days ago and we didn’t have any out of 90 000 active installations the similar issue. It means that the problem is unlikely with our plugin, moreover, in the last update there was not a major changes that would affect any serious places in the code.

    However, please send debug information to support[at]richplugins.com to our investigate.

    Thanks!

    Plugin Author richplugins

    (@richplugins)

    2 years, 10 months ago

    Hi @saydowin,

    Sorry, is the issue resolved?
    Could you send the debug information to our email?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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