Support » Plugin: GDPR Cookie Consent » Error shown in browser console

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @enriquejros,

    We have updated the mentioned CSS file in the latest version but your site is trying to load the same file from the cache which is causing the error. Please clear your site cache to fix it.

    Hi @webtoffee

    Many thanks for your kind response. Actually, I’ve cleared the cache some times since then and the problem persists. I’m using version 1.6.7. Any other idea?

    Many thanks, best regards

    Plugin Author webtoffee

    (@webtoffee)

    Hi @enriquejros,

    Usually, this is caused due to caching. However, since you confirmed that you tried clearing cache, we will need to check the issue from your site.

    Please reach us via the support link here.

    Sorry, but the link leads to the sales page for the pro version, and I’m using the free version of the plugin. Does that mean there’s no support for the free version?

    Thanks, regards.

    Plugin Author webtoffee

    (@webtoffee)

    Hi @enriquejros,

    We will definitely provide support for the basic version. Support forum link will be available in that page itself.

    Anyways, here is the link: https://www.webtoffee.com/support/

Viewing 5 replies - 1 through 5 (of 5 total)
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