Title: Error Shipping label: postal-code
Last modified: June 4, 2019

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# Error Shipping label: postal-code

 *  Resolved [Ferran Ran Ran](https://wordpress.org/support/users/takeyourweek/)
 * (@takeyourweek)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/)
 * Hi everyone,
 * Recently I´ve installed this amazing plugin and I´m getting in the same troubles
   as this past ticket tagged as solved:
 * [https://wordpress.org/support/topic/add-shipping_label-to-google-product-feed/](https://wordpress.org/support/topic/add-shipping_label-to-google-product-feed/)
 * Actually there is no a real answer to solve that problem and I´m stuck at the
   same point, the merchant center does not process our feed because of an invalid
   postal-code value inserted as a range in the woocommerce shipping area.
 * I´ve tried different ways to input the ranges of postal codes without find a 
   valid way.
 * There is someone who had solved it?
 * Thank you in advance.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/#post-11605020)
 * Hi “takeyourweek”,
 * According to Google’s help page on:
    [https://support.google.com/merchants/answer/6324484?hl=en](https://support.google.com/merchants/answer/6324484?hl=en)
 * The values in the g:postal_code field need to meet these requirements:
 *     ```
       Submit a postal code range. This is supported for the United States and Australia. Submit any of the following styles:
       A ZIP or postal code (e.g., 94043)
       A range of postal codes (e.g., 94002-95460)
       A range of postal codes using a prefix with a wildcard ( * ) (e.g., 94*)
       A range of postal codes using 2 prefixes with wildcards ( * ) (e.g., 94*-95*)
       ```
   
 * So, have you checked how the postal_codes in your product feed look like and 
   what exactly is wrong with them according to Google?
 * Best,
    Eva
 *  Thread Starter [Ferran Ran Ran](https://wordpress.org/support/users/takeyourweek/)
 * (@takeyourweek)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/#post-11608375)
 * Hi Eva,
 * Thank you for your fast response.
 * As you can see in the Google´s instructions, the postal code range is only supported
   for the US and Australia.
 * Also, is not posible to insert a valid postal code range because the input form
   for woocommerce is 15000…56000 and the valid form for the Google´s feed is 15000-
   56000.
 * My question is, how can I disable, if I can, the postal-code tag from the feed
   generated by your plugin.
 * If I can disable it, it will be posible to set a shipping method for the Google
   Shopping campaign and the postal code ranges running by woocommerce on the other
   side.
 * Thank you.
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/#post-11608447)
 * Hi,
 * Our plugin converts the WooCommerce zip-code format to the required Google Shopping
   zipcode format.
 * See for example these zipcode’s with a flat rate shipping method:
    [https://www.dropbox.com/s/8unuuiq3b9plex4/zipcode-1.png?dl=0](https://www.dropbox.com/s/8unuuiq3b9plex4/zipcode-1.png?dl=0)
 * Looks like this in the feed:
    [https://www.dropbox.com/s/7qv51w0j9uypus4/zipcode-2.png?dl=0](https://www.dropbox.com/s/7qv51w0j9uypus4/zipcode-2.png?dl=0)
 * It is not possible to only remove the zipcode part from the shipping XML snippet
   but that should not be needed as it meets Google’s requirements.
 * All the best,
    Eva
 *  Thread Starter [Ferran Ran Ran](https://wordpress.org/support/users/takeyourweek/)
 * (@takeyourweek)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/#post-11608812)
 * Hi again Eva,
 * Ok now I see that the plugin generates the postal-code format in the right way
   on the feed.
 * This means that if you are not in the US or AUS you can not work with postal 
   code ranges within Google Shopping campaings?
 * Thank you.
 * Ferran
 *  [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * (@evavangelooven)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/#post-11609050)
 * That is correct. Google’s help page also states that:
    [https://support.google.com/merchants/answer/6324484?hl=en](https://support.google.com/merchants/answer/6324484?hl=en)
 *     ```
       postal_code
       Submit a postal code range. This is supported for the United States and Australia.
       ```
   
 * Best,
    Eva
    -  This reply was modified 7 years, 1 month ago by [evavangelooven](https://wordpress.org/support/users/evavangelooven/).

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [Postal Code](https://wordpress.org/support/topic-tag/postal-code/)
 * [shipping](https://wordpress.org/support/topic-tag/shipping/)

 * 5 replies
 * 2 participants
 * Last reply from: [evavangelooven](https://wordpress.org/support/users/evavangelooven/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/error-shipping-label-postal-code/#post-11609050)
 * Status: resolved