Support » Plugin: Google Keyword Suggest » Error "Service unavailable. Could not read response from google."

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Stefan Herndler

    (@aricura)

    Hi.

    this error message appears when the Google API that executes the task can’t handle the chosen country and language combination.
    This error message is originally thought as internal error.

    Can you please tell me the country and language you have chosen?

    I will check all possibilities of countries and languages again and take a look what Google says.

    Will be resolved ASAP.

    Thread Starter It’s Thomas!

    (@itsthomas)

    Hi Stefan,

    thanks for your fast reply.
    Standard country and language chosen is Germany / German, but it won’t even work when I select United States / English.

    Thank you very much in advance for fixing this issue with your very promising plugin!

    All the best

    Thomas

    Plugin Author Stefan Herndler

    (@aricura)

    Hi Thomas,

    I’ve checked all possibilities in my own wordPress installation and they worked well. There could be a problem that your server doesn’t allow calls to external servers or something like that.

    I will prepare a special version for you to debug and output the real response from the Google API to check the response and find the reason why Google denies all requests from your WordPress installation/server.

    Thread Starter It’s Thomas!

    (@itsthomas)

    Hi Stefan,

    maybe if I can look for modules to be en-/disabled in the phpinfo on my server? Could that help? If so, just tell me what to look for.

    Plugin Author Stefan Herndler

    (@aricura)

    Hi Thomas,

    sorry for the delay.
    We released a new version now and updated the response message for bad requests. If you can’t get any suggestions for specified language/country the response message will be more detail.

    Please let me know if you still get error messages.

    Thread Starter It’s Thomas!

    (@itsthomas)

    Hi Stefan,

    thanks for the updated version, which has solved the problem. It works perfectly now.

    Thanks so much 🙂

    Thomas

    Plugin Author Stefan Herndler

    (@aricura)

    Hi Thomas,

    sounds nice!
    Would be nice too if you leave a review about our Plugin. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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