Title: error sepa
Last modified: May 12, 2024

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# error sepa

 *  Resolved [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/)
 * Hello
 * Since last update i have few errors messages on sepa payment
   “message”: “SEPA
   Debit Sources used as a PaymentMethod have mandate information already stored.
   You cannot pass the `mandate_data` or `mandate` parameters. Please re-confirm
   without those parameters.”
 * “type”: “invalid_request_error”
 * Any idea?
 * Thanks

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17749269)
 * Hi [@neoseeyou](https://wordpress.org/support/users/neoseeyou/)
 * Is this occurring when a saved payment method is used?
 * Kind Regards
 *  Thread Starter [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17749280)
 * Not sure but i guess yes it could be
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17749309)
 * Hi [@neoseeyou](https://wordpress.org/support/users/neoseeyou/)
 * I’m not able to recreate so I need some more information from you.
    1. What type of product is this? (Subscription, regular product, pre-order etc)
    2. What is your Stripe account ID?
    3. Are you using the Universal Payment Method with SEPA or SEPA as stand-alone?
 * Kind Regards
 *  [hariwebstein](https://wordpress.org/support/users/hariwebstein/)
 * (@hariwebstein)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17750300)
 * we use this plugin in our dev site.
   [https://woocommerce.com/products/woocommerce-subscriptions/](https://woocommerce.com/products/woocommerce-subscriptions/)
   when we try to do renewal using stripe credit card payment method we got this
   error log`thrown in /var/www/elevatebio.com.au/htdocs/wp-content/plugins/woo-
   stripe-payment/includes/wc-stripe-functions.php on line 544[13-May-2024 07:28:
   22 UTC] PHP Fatal error: Uncaught Error: Call to undefined method WC_Payment_Token_CC::
   get_payment_method_title() in /var/www/elevatebio.com.au/htdocs/wp-content/plugins/
   woo-stripe-payment/includes/wc-stripe-functions.php:544this issue only happen
   on version **3.3.62** I just revert back to **3.3.60** to temporary make it work,
   please help to check
 *  Thread Starter [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17750314)
 * [@mrclayton](https://wordpress.org/support/users/mrclayton/) :
    1. Happen on regular product
    2. Is it possible to send my Stripe ID to your email?
    3. I don’t use yet universal payment methods
 * Thanks
    -  This reply was modified 2 years, 2 months ago by [alpha2](https://wordpress.org/support/users/neoseeyou/).
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17750347)
 * 2. [You can create a support ticket here](https://paymentplugins.com/contact-us/).
 * Thanks,
 *  Thread Starter [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17750378)
 * Email sent !
   By the way, what is the benefit of using Universal Payment Methods?
 *  Thread Starter [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17750789)
 * We try with the customer and the problem occur. The sepa is saved into his account,
   so in the checkout, we choose saved Sepa account to pay the order
 *  Thread Starter [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17750802)
 * once downgrade to 3.3.60, problem is solve
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17755657)
 * Hi [@neoseeyou](https://wordpress.org/support/users/neoseeyou/)
 * We’ve done some more testing and it looks like this is partly because Stripe 
   has deprecated the use of `src_` payment methods in the Payment Intent API. Here
   is the error message that occurs once the reported error is resolved regarding
   the mandate_data:
 *     ```wp-block-code
       Using a SEPA Debit Source in the payment_method field has been deprecated and is no longer a valid integration path. Please migrate your Source objects to PaymentMethods using the Dashboard migration tooling here: https://dashboard.stripe.com/sources-migration
       ```
   
 * We’ve contacted Stripe to get a better explanation of what this means and what
   steps need to be taken.
 * Kind Regards
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17771364)
 * This should be resolved in version 3.3.70.
 *  Thread Starter [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * (@neoseeyou)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17772438)
 * thank you !

Viewing 12 replies - 1 through 12 (of 12 total)

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## Tags

 * [subscriptions](https://wordpress.org/support/topic-tag/subscriptions/)

 * 12 replies
 * 3 participants
 * Last reply from: [alpha2](https://wordpress.org/support/users/neoseeyou/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/error-sepa/#post-17772438)
 * Status: resolved