Title: Error sending message with certain checkboxes
Last modified: April 25, 2018

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# Error sending message with certain checkboxes

 *  Resolved [zehnders](https://wordpress.org/support/users/zehnders/)
 * (@zehnders)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-sending-message-with-certain-checkboxes/)
 * The last two checkboxes –
 * U18-position-host
 * Host
 * U18-position-servasst
 * Service Assistant
 * Will not allow the message to be sent. The names of the boxes match the mapped
   fields of the PDF and they have been shortened but still not working. If I change
   the value of the checkboxes to ‘Yes’, it allows the form to email but does not
   output to the PDF. The other checkboxes work fine. I have manually mapped the
   fields, used the Field Mapper tool and also used the Tag Deprecator with no success.
   Help! Those are the only two checkboxes that do not work.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-sending-message-with-certain-checkboxes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * (@maximumsoftware)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-sending-message-with-certain-checkboxes/#post-10218531)
 * What do you mean by ‘not allow message to be sent?’ Is there an error message
   or is it just not sending the email message even with a success message?
 * I would like to reproduce this error on my end. Can you send me the PDF file 
   to admin at maximum dot software?
 *  Thread Starter [zehnders](https://wordpress.org/support/users/zehnders/)
 * (@zehnders)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-sending-message-with-certain-checkboxes/#post-10218551)
 * Yes, there is an error message when those two checkboxes are checked:
    ‘There
   was an error trying to send your message. Please try again later.’ I will send
   over the PDF! Thank you!
 *  Plugin Author [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * (@maximumsoftware)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-sending-message-with-certain-checkboxes/#post-10236376)
 * The problem was with WordPress Comment Blacklist feature. It was detecting a 
   blacklisted word in the field name and refusing to send the message. I recommend
   not using this feature because it seems to have a huge potential for false positives
   with CF7.
 * See [https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/](https://contactform7.com/faq/i-get-an-error-message-with-an-orange-border-even-though-i-dont-use-akismet/)
   and [https://contactform7.com/comment-blacklist/](https://contactform7.com/comment-blacklist/)
   for more info.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 2 participants
 * Last reply from: [maximum.software](https://wordpress.org/support/users/maximumsoftware/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/error-sending-message-with-certain-checkboxes/#post-10236376)
 * Status: resolved