Title: error sending form
Last modified: June 24, 2026

---

# error sending form

 *  Resolved [pparkadmin](https://wordpress.org/support/users/pparkadmin/)
 * (@pparkadmin)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/error-sending-form-6/)
 * Mobile user cannot send the form, they get the error ‘error sending form’, but
   desktop users can send no problem, so it not an email issue
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-sending-form-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/)
 * (@wpmudevsupport15)
 * [1 week, 3 days ago](https://wordpress.org/support/topic/error-sending-form-6/#post-18947488)
 * Hello [@pparkadmin](https://wordpress.org/support/users/pparkadmin/)
 * Thanks for reaching us. I was able to replicate the error message in both desktop
   and mobile. You mentioned that using the Desktop worked for you, but I wonder
   if your form relies on certain fields to be filled in order to send a specific
   response, or if you are routing email notifications based on what the user selects.
 * I noticed that only 4 fields are required to submit the form (Name, email, phone
   and one question). The rest can be technically avoided. Furthermore, I feel that
   many of the questions you ask, should only have one answer, but as an user, multiple
   options can be marked. I suggest you first to revisit the form, if you have a
   Checkbox field that can only have one answer, replace it with a Radio field, 
   which is the appropriate field for these kind of questions. Also, check each 
   field, and mark those fields as “required” if necessary, each field can be marked
   this way by checking its options.
 * After that, try the form again, and if you are still having issues with the submission,
   please export the form, and share us a copy of that form here.
 * Kind regards,
   Jair.
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [5 days, 5 hours ago](https://wordpress.org/support/topic/error-sending-form-6/#post-18951762)
 * Hi [@pparkadmin](https://wordpress.org/support/users/pparkadmin/),
 * Since we haven’t heard from you for a while. I’ll mark this thread as resolved
   for now. Please feel free to re-open this thread if you need any further assistance.
   
   Kind Regards,Nithin

Viewing 2 replies - 1 through 2 (of 2 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-sending-form-6%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

 * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182)
 * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/forminator/)
 * [Active Topics](https://wordpress.org/support/plugin/forminator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * Last activity: [5 days, 5 hours ago](https://wordpress.org/support/topic/error-sending-form-6/#post-18951762)
 * Status: resolved