Title: Error sending emails
Last modified: April 28, 2023

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# Error sending emails

 *  Resolved [kwent](https://wordpress.org/support/users/kwent/)
 * (@kwent)
 * [3 years ago](https://wordpress.org/support/topic/error-sending-emails-6/)
 * Hi,
 * I have a problem sending emails. I have this message when subscribing to the 
   NL with the email optin. I’m using Divi and SendGrid.
 * I have this message:
   Subscription Error: Subscriber added to lists, but confirmation
   email failed to send: there was an error when sending a confirmation email for
   your subscription.
 * I configured well the settings (sendgrid api and stuff) also cheked sendgrid 
   sending method on advanced settings to.
 * Can somebody help me?
 * Thank you,
   Kwent
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-sending-emails-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [3 years ago](https://wordpress.org/support/topic/error-sending-emails-6/#post-16721856)
 * Hi [@kwent](https://wordpress.org/support/users/kwent/),
 * > Subscription Error: Subscriber added to lists, but confirmation email failed
   > to send: there was an error when sending a confirmation email for your subscription.
 * This error means sending is not working as expected for your website.
 * Can you please confirm you’re able to send a test email using Sendgrid?
 * Also, you can go to MailPoet > Help > System Status and check if there’s any 
   error message there for sending emails. If you see something there, please share
   the error with us and we can assist you better with this problem.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [3 years ago](https://wordpress.org/support/topic/error-sending-emails-6/#post-16744986)
 * Hi there,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error sending emails’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/error-sending-emails-6/#post-16744986)
 * Status: resolved