Title: Error saving settings
Last modified: November 4, 2021

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# Error saving settings

 *  Resolved [2buy](https://wordpress.org/support/users/2buy/)
 * (@2buy)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-saving-settings-4/)
 * Dear support team,
 * currently I am unable to save any settings within the settings page.
    Screenshot
   > [https://www.screencast.com/t/yWx1li2I6L](https://www.screencast.com/t/yWx1li2I6L)
 * Please help to find out why and how to solve.
 * Best regards, Alex
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-saving-settings-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-saving-settings-4/#post-15049228)
 * Hi there [@2buy](https://wordpress.org/support/users/2buy/),
 * I’m sorry to hear that! There are a few quick recommendations I can make:
 * First, we can try to refresh your Jetpack connection and reinstalling WooCommerce
   Payments. Please try the following:
    - DELETE the WooCommerce Payments plugin.
    - Disconnect and reconnect your Jetpack plugin
    - Reinstall and activate WooCommerce Payments
 * If that doesn’t work, logs may help – please go to `WP Admin → WooCommerce → 
   Status → Logs`, find the most recent logs with either `Woocommerce-payments` 
   or `fatal-error` in the name from the drop-down menu, and click “View” (screenshot:
   [https://d.pr/SO6brE](https://d.pr/SO6brE)). You can paste the logs here, or 
   let us know there aren’t any, so we can advise you on next steps. Hopefully, 
   your logs will clue us in on what to do next.
 * Thanks!
 *  Thread Starter [2buy](https://wordpress.org/support/users/2buy/)
 * (@2buy)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-saving-settings-4/#post-15051491)
 * Hi again,
 * I’ve done that but still had issues. Then I deleted the cache of the plugin in
   use and also deleted the browser cookies in use.
 * Now it’s working again.
 * Many things for trying to help me.
 * BR, Alex
 *  Plugin Support [Brad P. a11n](https://wordpress.org/support/users/snaacks/)
 * (@snaacks)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/error-saving-settings-4/#post-15052075)
 * Hi there [@2buy](https://wordpress.org/support/users/2buy/)
 * Thanks for letting us know you were able to resolve the issue by clearing the
   plugin and browser cache, I’m glad to see this is now working as intended.
 * Please don’t hesitate to reach out should you have any additional questions or
   issues.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error saving settings’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740)
 * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Brad P. a11n](https://wordpress.org/support/users/snaacks/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/error-saving-settings-4/#post-15052075)
 * Status: resolved