Title: Error saving settings Last modified: March 17, 2023 --- # Error saving settings * Resolved [gcnj123](https://wordpress.org/support/users/superfc7/) * (@superfc7) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-saving-settings-11/) * I pressed “save changes” on the manage page of the WooCommerce payment settings, but “Error saving settings” appeared and the website did not take effect. I searched for solutions in the community and reconnec Jetpack and reinstall WooCommerce payment, but it did not work. The following is my log. Could you help me take a look at how to solve this? * ```wp-block-code WordPress Environment WordPress address (URL): https://genshinstuff.com Site address (URL): https://genshinstuff.com WC Version: 7.5.0 REST API Version: ✔ 7.5.0 WC Blocks Version: ✔ 9.6.5 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 2 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – Server Environment Server Info: LiteSpeed PHP Version: 8.0.28 PHP Post Max Size: 2 GB PHP Time Limit: 120 PHP Max Input Vars: 5000 cURL Version: 7.84.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.6.12-MariaDB-cll-lve Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 7.5.0 WC Database Prefix: wp_ Total Database Size: 52.63MB Database Data Size: 42.50MB Database Index Size: 10.13MB wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB 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wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_feedback_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_follow_users: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_phrases: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_users_rated: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_users_voted: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpf_meta_data: Data: 0.06MB + Index: 0.11MB + Engine InnoDB wp_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpf_meta_values: Data: 0.02MB + Index: 1.53MB + Engine InnoDB wp_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts acf-field: 4 acf-field-group: 3 attachment: 52 awl-labels: 4 br_labels: 3 custom_css: 1 customize_changeset: 230 elementor_icons: 1 elementor_library: 17 jet-smart-filters: 7 jet-woo-builder: 12 mailpoet_page: 1 nav_menu_item: 23 page: 17 post: 7 product: 13 product_variation: 37 revision: 787 wc_product_table: 1 wp_global_styles: 2 wpdiscuz_form: 1 wpforms: 1 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (33) Advanced Custom Fields: by WP Engine – 6.0.7 WooCommerce Advanced Product Labels: by BeRocket – 1.2.4.1 Ajax Cart AutoUpdate for WooCommerce: by taisho – 1.5.5 Astra Pro: by Brainstorm Force – 4.0.1 Premium Starter Templates: by Brainstorm Force – 3.1.27 Crocoblock Wizard: by Crocoblock – 1.2.8 DynamicConditions: by RTO GmbH – 1.6.0 Elementor Pro: by Elementor.com – 3.11.4 Elementor: by Elementor.com – 3.11.3 Hide titles on hover: by Jose Mortellaro – 0.0.3 Hostinger: by Hostinger – 1.1.0 JetCompareWishlist For Elementor: by Crocoblock – 1.5.4 JetEngine: by Crocoblock – 3.1.3.1 JetMenu: by Crocoblock – 2.2.4 JetSmartFilters: by Crocoblock – 3.1.0 JetTabs For Elementor: by Crocoblock – 2.1.21 JetWooBuilder For Elementor: by Crocoblock – 2.1.4 JetProductGallery: by Crocoblock – 2.1.11 Jetpack: by Automattic – 11.9 LiteSpeed Cache: by LiteSpeed Technologies – 5.3.3 MailPoet: by MailPoet – 4.7.1 Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.32 Spectra: by Brainstorm Force – 2.3.5 Ultimate Addons for Elementor: by Brainstorm Force – 1.36.14 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.23.3 Variation Swatches for WooCommerce: by CartFlows – 1.0.7 WooCommerce Address Book: by CrossPeak – 2.4.1 WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.23 Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.1 WooCommerce Payments: by Automattic – 5.5.1 WooCommerce: by Automattic – 7.5.0 wpDiscuz: by gVectors Team – 7.5.3 WPForms Lite: by WPForms – 1.8.0.2 Inactive Plugins (9) Akismet Anti-Spam: by Automattic – 5.0.2 CartFlows: by CartFlows Inc – 1.11.9 Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.4.11 Convert Pro: by Brainstorm Force – 1.7.4 Convert Pro - Addon: by Brainstorm Force – 1.5.5 Product Filter by WooBeWoo: by WooBeWoo – 2.3.0 Schema Pro: by Brainstorm Force – 2.7.4 TI WooCommerce Wishlist: by TemplateInvaders – 2.3.6 WP Portfolio: by Brainstorm Force – 1.11.3 Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #1613 - /shop/ Cart: #1079 - /cart/ Checkout: #1080 - /checkout/ My account: #1081 - /my-account/ Terms and conditions: ❌ Page not set Theme Name: Astra Version: 4.0.2 Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ Templates Overrides: /home/u630398049/domains/genshinstuff.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/dashboard.php /home/u630398049/domains/genshinstuff.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-edit-account.php /home/u630398049/domains/genshinstuff.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php /home/u630398049/domains/genshinstuff.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-account.php /home/u630398049/domains/genshinstuff.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-address.php /home/u630398049/domains/genshinstuff.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/orders.php Subscriptions WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://genshinstuff.com Subscriptions-core Library Version: 5.3.1 Subscription Statuses: – WooCommerce Account Connected: ❌ No Store Setup Country / State: United States (US) — California Subscriptions by Payment Gateway Payment Gateway Support Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-03-17 08:56:04 +00:00 Options: ✔ Notes: 51 Onboarding: completed WooCommerce Payments Version: 5.5.1 Connected to WPCOM: Yes Blog ID: 216127533 Account ID: acct_1MlnaCFdXZqfO5w4 Action Scheduler Complete: 6,873 Oldest: 2023-02-28 09:54:22 +0000 Newest: 2023-03-17 07:56:58 +0000 Failed: 352 Oldest: 2023-02-28 17:55:53 +0000 Newest: 2023-03-17 07:11:45 +0000 Pending: 19 Oldest: 2023-03-17 07:58:58 +0000 Newest: 2023-03-31 00:00:00 +0000 Status report information Generated at: 2023-03-17 07:58:20 +00:00 ` ``` Viewing 1 replies (of 1 total) * [Amir A. (woo-hc)](https://wordpress.org/support/users/amiralifarooq/) * (@amiralifarooq) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-saving-settings-11/#post-16570331) * Hi [@superfc7](https://wordpress.org/support/users/superfc7/) Glad to know you were able to sorted out, if you have any new questions, please create a new ticket. * Cheers! Viewing 1 replies (of 1 total) The topic ‘Error saving settings’ is closed to new replies. * ![](https://ps.w.org/woocommerce-payments/assets/icon-256x256.png?rev=3234740) * [WooPayments: Integrated WooCommerce Payments](https://wordpress.org/plugins/woocommerce-payments/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-payments/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-payments/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-payments/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-payments/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-payments/reviews/) * 1 reply * 2 participants * Last reply from: [Amir A. (woo-hc)](https://wordpress.org/support/users/amiralifarooq/) * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/error-saving-settings-11/#post-16570331) * Status: resolved