Title: Error Saving Scan Results
Last modified: July 18, 2026

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# Error Saving Scan Results

 *  [jeffscroggs](https://wordpress.org/support/users/jeffscroggs/)
 * (@jeffscroggs)
 * [4 days, 7 hours ago](https://wordpress.org/support/topic/error-saving-scan-results/)
 * When attempting to re-scan our pages, we’re receiving the following error:
 * “Error saving scan results”
   [https://jumpshare.com/share/tuSdrVStgvPQA2Hx46Ce](https://jumpshare.com/share/tuSdrVStgvPQA2Hx46Ce)
 * I’m not finding any other results for this, so any help you can provide in remedying
   this situation is greatly appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-saving-scan-results%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [williampatton](https://wordpress.org/support/users/williampatton/)
 * (@williampatton)
 * [4 days, 7 hours ago](https://wordpress.org/support/topic/error-saving-scan-results/#post-18968511)
 * Hey [@jeffscroggs](https://wordpress.org/support/users/jeffscroggs/) ,
 * Sorry you are having trouble with this. Have you tried to save a post in the 
   admin side editor to see if results save that way when scanned?
 * If you are familiar with how the network tab in dev tools works you could look
   at the request and there is likely to be a more descriptive reason behind the
   save fail on there that would be good to know if you can get that.
    - On this site are you using any page builders or a frontend builder like Visual
      Composor?
    - Does this fail only on the homepage, the blog page or on all pages of the 
      site?
 * A save error like this one is usually caused by a permission issue on the post
   you are trying to save issues for, are you a full admin on the site with permissions
   to edit every page or is your user account more limited?
 *  Thread Starter [jeffscroggs](https://wordpress.org/support/users/jeffscroggs/)
 * (@jeffscroggs)
 * [11 hours, 45 minutes ago](https://wordpress.org/support/topic/error-saving-scan-results/#post-18971369)
 * Okay, here’s what we’re running into. I saw the error message the first few times
   I did it, but now it is working for me. However, it’s my admin that is in charge
   of using it that can’t get any of the re-scans to work. He is a full admin with
   the same permissions and whitelisted on everything I’m whitelisted on. I can’t
   find any differences between our permissions on anything. However, here is the
   logs that he is getting showing a 403 error with the scripts:
   [https://jumpshare.com/share/WN7r0tWgtOs7OpgnAd1w](https://jumpshare.com/share/WN7r0tWgtOs7OpgnAd1w)
   Any thoughts on the cause?
 *  Plugin Author [williampatton](https://wordpress.org/support/users/williampatton/)
 * (@williampatton)
 * [11 hours, 35 minutes ago](https://wordpress.org/support/topic/error-saving-scan-results/#post-18971375)
 * Hey [@jeffscroggs](https://wordpress.org/support/users/jeffscroggs/)
 * A while ago we did tighten up the issue saving permissions having them gated 
   on the fact that the user can actually edit the post they are saving onto. This
   would be fairly easy to check if you have the other admin visit post editor for
   whatever post is ID 13 (I see that’s the one listed in the screenshort as 403).
 * If they can edit and save that post from the admin side editor then there must
   be something wrong with the permissions gating on the scan saving and I can try
   to dig in there and find out what the cause is.
 *  Thread Starter [jeffscroggs](https://wordpress.org/support/users/jeffscroggs/)
 * (@jeffscroggs)
 * [11 hours, 18 minutes ago](https://wordpress.org/support/topic/error-saving-scan-results/#post-18971384)
 * I can confirm that my admin has full permission to edit on that post and all 
   others on the site. So I’d definitely appreciate your thoughts on how to troubleshoot.

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [jeffscroggs](https://wordpress.org/support/users/jeffscroggs/)
 * Last activity: [11 hours, 18 minutes ago](https://wordpress.org/support/topic/error-saving-scan-results/#post-18971384)
 * Status: not resolved