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[Resolved] Error saving on purchased plugin

  • Good morning,
    we purchased Your plugin 1 mouth ago.
    Some days ago we have updated it ro 3.0, but we have big problem to save any kind of modification done.
    For example if we add a waypoint and then we click on save we receive this error:

    Fatal error: Call to undefined function eddi_gpx_database() in /web/htdocs/www.lestradeitalianepiubelle.it/home/wp-content/plugins/google-maps-gpx-viewer/editor/editor.php on line 32

    We have noticed that the function “eddi_gpx_database” is not defined in any file of plugin…
    May You help us to solve this issue?? Is very very important..
    Thank You very much
    Alessandro

    http://wordpress.org/extend/plugins/google-maps-gpx-viewer/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael
    Moderator

    @alchymyth

    we purchased Your plugin 1 mouth ago.

    for issues with the commercial plugin, please contact the seller directly.

    this forum does not deal with commercial plugins; http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    Dear Alchymyth,
    I agree with You but I think that this info would be helpful also for people using free edition.
    Anyway people be careful, if someone save some option or some settings and returning on the frontend maybe some modification could not appear.
    This is not a plugin problem, but it’s a serious cache problem (tested on Firefox 21 and Chrome 27.0.1453.110).
    Great job AltSoft!
    Regards
    Ale

    Michael
    Moderator

    @alchymyth

    I am just pointing out what the forum rules say about commercial products –

    if the error also applies to the free product, please keep posting;
    if the error is limited to the commercial product, contact the developer.

    Plugin Author Bernd Altmeier
    Member

    @bernd-altmeier

    Reinstall the plugin and clear the browser cache with “CNTR.F5”

Viewing 4 replies - 1 through 4 (of 4 total)
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