Title: error saving media files
Last modified: August 20, 2016

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# error saving media files

 *  [serverdar](https://wordpress.org/support/users/serverdar/)
 * (@serverdar)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/)
 * Hello, i installed the last version 3.3.2 of WP and trying to create my site.
   I have a problem about the media library. I want to upload images to the site
   but i can’t. It says “Error saving media attachment”. I tried the follolowing
   ways but no result;
 * 1- There was no “uploads” folder and i manually created it.
    2- Changed the file
   permissions first 755 and then 777. 3- I tried the flash and the browser file
   uploaders. 4- I created custom folder and wrote it down on the settings>media
   5- I tried to attach image while writing a post, it firstly said no uploads folder
   and i created it, then tried again and it said can’t transfer the file to the
   folder
 * Is there any idea?
    Thanks in advance

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [Johnb81](https://wordpress.org/support/users/johnb81/)
 * (@johnb81)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754802)
 * After changing the uploads folder permissions to 777 can you double check that
   the changes were applied?
 * It is not the first time I’ve seen someone changing such permissions and then
   hosting providers change them back again to their default. Although 755 should
   suffice.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754828)
 * > There was no “uploads” folder and i manually created it.
 * Remove that uploads folder. It is essential that WP creates the folder itself.
 *  Thread Starter [serverdar](https://wordpress.org/support/users/serverdar/)
 * (@serverdar)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754845)
 * esmi it doesn’t create the folder i tried it, it says there is no uploads folder.
 * Johnb81 I checked the permissions and there is no problem
 *  [Johnb81](https://wordpress.org/support/users/johnb81/)
 * (@johnb81)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754894)
 * As Esmi is saying, WordPress should create such folder for you. So first I would
   check why WordPress is not creating such folder in the first place.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754919)
 * Try changing the permissions on the **wp-content** directory to 766. If you still
   have problems, try 767, 775 or 777. Once your uploads are working, change the
   permissions on wp-content back to 755 again and check that everything still works
   OK.
 *  Thread Starter [serverdar](https://wordpress.org/support/users/serverdar/)
 * (@serverdar)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754964)
 * Esmi i tried what you said, 767 worked, i managed to upload images but i can’t
   see the “uploads” folder with filezilla (FTP). And when i changed to 755 it turned
   to the old problem. And also i wanted to add photo to a post, i added but couldn’t
   see it on my site.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754966)
 * > i can’t see the “uploads” folder with filezilla (FTP).
 * You need to change the permissions on the wp-content directory.
 *  Thread Starter [serverdar](https://wordpress.org/support/users/serverdar/)
 * (@serverdar)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754967)
 * Yeah i did exactly what you said, i changed the wp-content permission but after
   the change i looked inside the wp-content folder but there was no uploads folder.
   No uploads folder is created, but amazingly i can upload pics via the wp admin
   screen but i can’t see the pics via FTP :s
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754968)
 * That doesn’t matter initially.
 *  Thread Starter [serverdar](https://wordpress.org/support/users/serverdar/)
 * (@serverdar)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754969)
 * No uploads folder is created, but amazingly i can upload pics via the wp admin
   screen but i can’t see the pics via FTP :s
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754971)
 * You need to contact your hosts about the FTP issue.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘error saving media files’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 11 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years ago](https://wordpress.org/support/topic/error-saving-media-files/#post-2754971)
 * Status: not resolved

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