Title: Error running the task
Last modified: August 27, 2019

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# Error running the task

 *  Resolved [Jesús](https://wordpress.org/support/users/jesussleon/)
 * (@jesussleon)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-running-the-task/)
 * When I run the task, I see the next message:
    “The “xxxxxx” task has started,
   but has not responded for 10 seconds”
 * I paste the information:
 * Document root: /home2/septimam/public_html/septimamenor.es
    Carpeta temporal:/
   home2/septimam/public_html/septimamenor.es/wp-content/uploads/backwpup-db7ce8-
   temp/ Directorio de registro: /home2/septimam/public_html/septimamenor.es/wp-
   content/../uploads/ Servidor: Apache Sistema operativo: Linux PHP SAPI: litespeed
   Actual usuario PHP: septimam Tiempo máximo de ejecución: 60 segundos Tiempo máximo
   de ejecución del script de BackWPup: 120 segundos Altenativa WP Cron: Apagado
   WP Cron desactivado: Encendido CHMOD Dir: 0755 Hora del servidor: 17:2 Hora del
   blog: 19:02 Zona horaria de blog: Europe/Madrid Offset de hora del blog: 2 horas
   Idioma del blog: es Codificación del cliente MySQL: utf8 Límite de memoria de
   PHP: 256M Límite de memoria de WP: 40M Límite máximo de memoria WP: 256M Memoria
   en uso: 54,00 MB Funciones PHP deshabilitadas:: ini_set, phpinfo, proc_open, 
   show_source, passthru, system, exec, shell, shell_exec, popen, pclose, proc_nice,
   proc_terminate, proc_get_status, proc_close, pfsockopen, leak, apache_child_terminate,
   posix_kill, posix_mkfifo, posix_setpgid, posix_setsid, posix_setuid, escapeshellcmd,
   escapeshellarg Extensiones PHP cargadas:: Core, PDO, Phar, Reflection, SPL, SimpleXML,
   bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd,
   gettext, gmp, hash, iconv, imap, intl, ionCube Loader, json, libxml, litespeed,
   mbstring, mcrypt, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite,
   posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, tokenizer,
   xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib
 * Thanks a lot for the support 😉
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-running-the-task%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-running-the-task/#post-11876222)
 * Hi [@jesussleon](https://wordpress.org/support/users/jesussleon/)
    please try
   the following:
 * + Make sure BackWPUp can write to folder `wp-content/uploads`
    + Sometimes the
   issue because of plugin conflict, please try to disable others plugins, one by
   one, and try to run BackWPUp again.
 * hope that could help you ^^
 *  [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * (@duongcuong96)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/error-running-the-task/#post-11914500)
 * [@jesussleon](https://wordpress.org/support/users/jesussleon/)
    since we haven’t
   heard back from you, I’m going to mark it as resolved. If you’re still having
   problems, feel free to let us know ;),
 * Btw, If you find BackWPUp is useful for you, we would really appreciate if you
   leave a positive review and rating.
    This would encourage us to develop new free
   features and provide free support 😀 [https://wordpress.org/support/plugin/backwpup/reviews/](https://wordpress.org/support/plugin/backwpup/reviews/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error running the task’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
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 * 2 replies
 * 2 participants
 * Last reply from: [happyAnt](https://wordpress.org/support/users/duongcuong96/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/error-running-the-task/#post-11914500)
 * Status: resolved