Hi,
I have tested with the iPhone and not able to regenerate the issue. Can you please provide your website URL or if possible then a small video or screenshot so that we can troubleshoot the issue?
Regards,
Patrik
Hi Patrik. I found the problem happened when user upload large image + system dont have any limit for image size. Thank you for quick reply.
Hi,
We have given setting for the lower limit of the image height and width of avatar and banner images but there is no upper limit but we have cropping functionality. If you can provide some steps to regenerate the issue then we can resolve it.
Regards,
Patrik
Hi Patrik.
Here is all steps to solve my problem
First. I added a filter to limit image size
add_filter('wp_handle_upload', 'resize_for_new_uploads', 10, 2);
function resize_for_new_uploads($array, $context)
{
$ok = array('image/jpeg', 'image/gif', 'image/png', 'image/jpg', 'image/jpg');
if (!in_array($array['type'], $ok)) return $array;
$editor = wp_get_image_editor($array['file']);
if (is_wp_error($editor))
return $editor;
$editor->set_quality(90);
$editor->resize(800, 800, true);
$editor->save($array['file']);
return $array;
}
Second, i disabled uwp_resizeThumbnailImage() in /includes/class-forms.php, change it to : $cropped = $image_url; on line 1351 on mobile.
It happended when i take a photo using camera on Iphone or chosen some large images, my fix was rudimentary, but it solved my problem, hope this helps 🙂
Hi,
Thank you for your suggestions. We will surely look into this and apply the same in our plugin.
Regards,
Patrik
