Title: Error purchase
Last modified: March 8, 2022

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# Error purchase

 *  Resolved [wizjean](https://wordpress.org/support/users/wizjean/)
 * (@wizjean)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-purchase/)
 * Here is the message I received when I tried to purchase the Advanced Ads Pro 
   plugin: “Transaction not permitted to cardholder”.
    Help me please!

Viewing 1 replies (of 1 total)

 *  [schmidt25](https://wordpress.org/support/users/schmidt25/)
 * (@schmidt25)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/error-purchase/#post-15436781)
 * Hi wizjean
 * Thanks for reaching out.
 * It looks like this question is referring to a premium add-on and our shop. The
   forums on wordpress.org are only for the plugins that are also hosted here. If
   you need help with any premium extensions of Advanced Ads, I want kindly ask 
   you to reach out to our [support](https://wpadvancedads.com/support/).
 * Thanks for understanding, and we hopefully meet there.
 * Best regards,
    Joachim

Viewing 1 replies (of 1 total)

The topic ‘Error purchase’ is closed to new replies.

 * ![](https://ps.w.org/advanced-ads/assets/icon-256x256.gif?rev=2773443)
 * [Advanced Ads – Ad Manager & AdSense](https://wordpress.org/plugins/advanced-ads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/advanced-ads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/advanced-ads/)
 * [Active Topics](https://wordpress.org/support/plugin/advanced-ads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-ads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/advanced-ads/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [schmidt25](https://wordpress.org/support/users/schmidt25/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/error-purchase/#post-15436781)
 * Status: resolved