Error Product Catalog Creation

  • felixt

    (@felixt)


    5 years, 2 months ago

    Hey there!

    Some data first:
    Pixel Caffeine 2.0.7
    WordPress 5.0.3
    WooCommerce 3.5.4
    Chrome 71.0.3578.98

    So basically the plugin seems to work fine, pixel is firing and custom events are tracked.

    Unfortunately I am not able to create a product catalog.

    Error message: “Please add a Business Manager account.
    A Business Manager account is required to access the Product Catalog. Please visit the General Settings page and select an Ad Account that’s associated with a Business Manager.”

    Which makes no sense since all of my ad accounts are managed within a business manager. I also tried different ad accounts, some of them were added afterwards and some created directly within the BM (I have tested more than 10 accounts). But it makes no difference, I am always asked to add a BM account.

    What can I do to solve this issue?

    Thank you

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