Title: Error processing checkout. Please try again. Last modified: June 29, 2018 --- # Error processing checkout. Please try again. * [hardcraftco](https://wordpress.org/support/users/hardcraftco/) * (@hardcraftco) * [7 years, 11 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-21/) * Hello! after the last update of our theme, wordpress and woocommerce an error shows up when you want to do the check out. * this is my system report. Any help? thanks in advance * ``` ### WordPress Environment ### Home URL: http://hardcraftco.com Site URL: http://hardcraftco.com WC Version: 3.4.3 Log Directory Writable: ✔ WP Version: 4.9.6 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 5.6.36 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.54.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 10.2.15-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.4.3 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 1.94MB Database Data Size: 1.58MB Database Index Size: 0.36MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.00MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB wp_commentmeta: Data: 0.00MB + Index: 0.00MB wp_comments: Data: 0.00MB + Index: 0.01MB wp_duplicator_packages: Data: 0.00MB + Index: 0.00MB wp_fmepco_poptions_table: Data: 0.00MB + Index: 0.00MB wp_fmepco_rowoption_table: Data: 0.00MB + Index: 0.00MB wp_fmepco_temp_table: Data: 0.00MB + Index: 0.00MB wp_links: Data: 0.00MB + Index: 0.00MB wp_options: Data: 0.68MB + Index: 0.05MB wp_postmeta: Data: 0.57MB + Index: 0.10MB wp_posts: Data: 0.20MB + Index: 0.05MB wp_termmeta: Data: 0.00MB + Index: 0.01MB wp_terms: Data: 0.00MB + Index: 0.01MB wp_term_relationships: Data: 0.00MB + Index: 0.01MB wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB wp_usermeta: Data: 0.03MB + Index: 0.02MB wp_users: Data: 0.00MB + Index: 0.01MB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### attachment: 176 customize_changeset: 17 flamingo_contact: 6 intergeo: 1 nav_menu_item: 14 page: 15 post: 4 product: 17 product_variation: 23 revision: 59 shop_coupon: 1 shop_order: 4 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (22) ### Akismet Anti-Spam: by Automattic – 4.0.8 Contact Form 7 Captcha: by 247wd – 0.0.2 Contact Form 7: by Takayuki Miyoshi – 5.0.2 Cookie Notice: by dFactory – 1.2.44 Disable User Registration: by Andrei Gheorghiu – 1.0.1 Duplicator: by Snap Creek – 1.2.40 Flamingo: by Takayuki Miyoshi – 1.8 Product Custom Options(Free): by FME Addons – 1.0.1 Holded for WooCommerce: by – 1.0 – Not tested with the active version of WooCommerce Instagram Feed: by Smash Balloon – 1.9 Intergeo - Google Maps Plugin - Lite: by Themeisle – 2.2.3 MBE e-Link: by MBE Worldwide S.p.A. – 1.1.0 Musli Social Links: by ziemekpr0 – 1.0 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.0.2 WooCommerce Table Rate Shipping by Mangohour: by mangohour – 1.2.1 – Not tested with the active version of WooCommerce Woo Additional Terms: by MyPreview – 1.1.0 WooCommerce PayPal Express Checkout Gateway: by WooCommerce – 1.6.0 WooCommerce: by Automattic – 3.4.3 WooSwipe: by Website Design – 1.1.6.6 Yoast SEO: by Team Yoast – 7.7.1 WP Super Cache: by Automattic – 1.6.2 YITH WooCommerce Uploads: by YITHEMES – 1.2.1 ### Settings ### API Enabled: ✔ Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #12 - /shop/ Cart: #13 - /cart/ Checkout: #14 - /checkout/ My account: #15 - /my-account/ Terms and conditions: #244 - /terms-conditions/ ### Theme ### Name: Shop Isle Version: 1.1.43 – 1.1.44 is available Author URL: https://themeisle.com Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-processing-checkout-please-try-again-21%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [7 years, 11 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-21/#post-10448351) * I recommend asking at [https://wordpress.org/support/plugin/woocommerce#new-post](https://wordpress.org/support/plugin/woocommerce#new-post) so the plugin’s / theme’s developers and support community can help you with this. * Thread Starter [hardcraftco](https://wordpress.org/support/users/hardcraftco/) * (@hardcraftco) * [7 years, 11 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-21/#post-10455099) * thanks! Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Error processing checkout. Please try again.’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 2 replies * 2 participants * Last reply from: [hardcraftco](https://wordpress.org/support/users/hardcraftco/) * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/error-processing-checkout-please-try-again-21/#post-10455099) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics