Title: error : Problem with save fb feed Last modified: July 4, 2018 --- # error : Problem with save fb feed * Resolved [ebonicsink](https://wordpress.org/support/users/ebonicsink/) * (@ebonicsink) * [7 years, 11 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/) * Hi * I’m triying to make this plugin work on a new website i’ve just created. I’ve configured the Facebook app id and app secret without a problem. But when i try to create the Feed (with the correct acces token) this message appears: * error : Problem with save fb feed * Can you please help me? * Thanks a lot Viewing 6 replies - 1 through 6 (of 6 total) * [VABELHAVT](https://wordpress.org/support/users/obbo2/) * (@obbo2) * [7 years, 11 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10465477) * same issue here. I’ve compared 2 facebook pages, with one it works, with an other page it doesn’t * Plugin Contributor [WD Support](https://wordpress.org/support/users/wdsupport/) * (@wdsupport) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10469335) * Hi, * Could you please try the solution below: * Please before saving the feed edit the plugin from **Plugins / Editor**, change the version of the plugin: in the line **define (‘FFWD_VERSION’,”5.0.38″)** please write 5.0.35. Then deactivate/activate the plugin and try to save the feed again. After saving the feed successfully, please change the version to 5.0.38. * Thanks. Have a nice day. * [dd7777](https://wordpress.org/support/users/dd7777/) * (@dd7777) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10471343) * I have to same problem and have tried your solution. I now get error : Something went wrong (trying edit feed). when I try to save the feed. I’ll edit back to. 38 and await your next suggestion. * [dd7777](https://wordpress.org/support/users/dd7777/) * (@dd7777) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10471380) * Success. In desperation I’ve just uninstalled WD Facebook Feed, reinstalled, set up my feed again with APP ID and secret. It now works. * [dd7777](https://wordpress.org/support/users/dd7777/) * (@dd7777) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10513998) * Facebook page feed is still broken. Stuck on 2 week old post. I followed all the instructions before (ID etc) and then reinstalled it 2 weeks ago. It hasn’t updated. resetting the cache doesn’t get it going. [http://wellingtonpotters.org.nz/](http://wellingtonpotters.org.nz/) * Does anyone have a site where it is still working? * If so, what do you suggest I should do? * Plugin Contributor [WD Support](https://wordpress.org/support/users/wdsupport/) * (@wdsupport) * [7 years, 10 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10521911) * Hi, * We are terribly sorry for the inconvenience. * Please make sure that you have followed the steps in [this tutorial,](https://web-dorado.com/wordpress-facebook-feed/options.html) create a Facebook app, copy the App ID and App Secret, then paste them in Facebook Feed WD > Options section. After this, you can get the Page Access Token. Please check [this video.](http://recordit.co/QcTqB4Yih3) * If you have followed the steps as mentioned, we can have a closer look at the described issues. Please contact our support team using the following email address: [support@web-dorado.com](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/support@web-dorado.com?output_format=md) * Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well. * Thanks. Have a nice day. - This reply was modified 7 years, 10 months ago by [WD Support](https://wordpress.org/support/users/wdsupport/). - This reply was modified 7 years, 10 months ago by [WD Support](https://wordpress.org/support/users/wdsupport/). Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘error : Problem with save fb feed’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wd-facebook-feed_e0e3e1.svg) * [10Web Social Post Feed](https://wordpress.org/plugins/wd-facebook-feed/) * [Frequently Asked Questions](https://wordpress.org/plugins/wd-facebook-feed/#faq) * [Support Threads](https://wordpress.org/support/plugin/wd-facebook-feed/) * [Active Topics](https://wordpress.org/support/plugin/wd-facebook-feed/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wd-facebook-feed/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wd-facebook-feed/reviews/) * 6 replies * 4 participants * Last reply from: [WD Support](https://wordpress.org/support/users/wdsupport/) * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/error-problem-with-save-fb-feed-2/#post-10521911) * Status: resolved