Title: Error prettyPhoto
Last modified: August 22, 2016

---

# Error prettyPhoto

 *  [sonlamtn200](https://wordpress.org/support/users/sonlamtn200/)
 * (@sonlamtn200)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-prettyphoto/)
 * when I click the thumnail, it can’t show popup and it report “Uncaught TypeError:
   Cannot read property ‘open’ of undefined”
 * [https://wordpress.org/plugins/wp-easy-gallery/](https://wordpress.org/plugins/wp-easy-gallery/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * (@hahncgdev)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/error-prettyphoto/#post-5200284)
 * That error is usually caused by a plugin conflict. Try deactivating all of your
   plugins except WP Easy Gallery. Then re-activate each one, one at a time, and
   trying the gallery pop-ups after you do. Thiw will help you determine which plugin
   is causing the conflict.

Viewing 1 replies (of 1 total)

The topic ‘Error prettyPhoto’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-easy-gallery.svg)
 * [WP Easy Gallery - WordPress Gallery Plugin](https://wordpress.org/plugins/wp-easy-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-easy-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-easy-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-easy-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-easy-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-easy-gallery/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [hahncgdev](https://wordpress.org/support/users/hahncgdev/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/error-prettyphoto/#post-5200284)
 * Status: not resolved