I hope you are well.
Recently we have started encountering problems with the Customers Review for WooCommerce plugin.
>> Initially we received the below error message via email:
“Error posting data to the shop
There is an issue with posting review data to your shop. Please make sure that Customer Review plugin is updated and works correctly.
Error: Request failed with status code 401
Customer Reviews Plugin”
>> and then when checking the plugin ‘diagnostics’ area:
“The plugin will not be able to receive reviews because REST API is disabled. Additional information can be found in this support article. Error code: 403; Error message: Forbidden; Details:
You have been banned from this site.
If you think there has been a mistake, please contact the administrator via proxy server.”
Also, the ‘Review Reminders’ column on the WooCommerce Orders page is showing blank. i.e. there is no option to send manual reminders. Just a blank column labelled ‘Review Reminders’.
See screenshots here >> https://imgur.com/a/EJp6xLF
Any help with this would be greatly appreciated.
The page I need help with: [log in to see the link]
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