Support » Fixing WordPress » Error: plugin deactivated due to an error: Plugin file does not exist.

  • Resolved imogensmid

    (@imogensmid)


    I attempted to update two different plugins (Elementor and WooCommerce) today and both have ended up with an error:
    “The plugin (plugin name) has been deactivated due to an error: Plugin file does not exist.
    When I went to the deactivated plugins page, neither were even listed there anymore. Other people I have seen with this issue simply reactivated their plugins but this is not an option for me as the plugins are completely gone.

    Extra Details:
    -I attempted to update these individually, not in bulk. A couple of smaller plugins caused no issue.
    -When I try to reinstall the plugins I get another error: “Installation failed: Connection lost or the server is busy. Please try again later.”
    -Installing other new plugins does not cause any issue.
    -When I tried to update WooCommerce, the update locked and my site got stuck in Maintenance mode. I was able to fix this by removing the maintenance file. I don’t know if this is of any importance to the issue. It did not happen when trying to update Elementor.

    I am very new to WordPress and would very much appreciate the help as this is completely baffling to me.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter imogensmid

    (@imogensmid)

    I have since been able to delete the local files and reinstall the two plugins. I think maybe the server I am on was a bit slow. I was still wondering though why the plugins had been removed instead of being moved to the disabled section. Does anyone know why this happened?

    Website Rob

    (@website-rob)

    Connection lost or the server is busy. Please try again later.

    The above usually indicates the database server is overloaded, cannot accepted new connections. Which is why says to try later. This can cause things to go wrong within WordPress. And we don’t know how your database was affected nor what the Hoster did to resolve the problem.

    If you continue to receive Connection error or timeout msgs. you should contact your Hoster about it and/or consider moving to another Hoster.

    Thread Starter imogensmid

    (@imogensmid)

    Thank you for your reply. I didn’t realise it could cause things to actually go wrong like that. I thought it would just slow it down or cause a little downtime. I will pay more attention in the future when these errors occur and take my time a bit more.

Viewing 3 replies - 1 through 3 (of 3 total)
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