Title: Error &#8220;PDF document failed to load&#8221;
Last modified: September 28, 2016

---

# Error “PDF document failed to load”

 *  Resolved [jniu](https://wordpress.org/support/users/jniu/)
 * (@jniu)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-pdf-document-failed-to-load/)
 * When I download a PDF through Download Monitor (using Dropbox URL) and try to
   open it I’m getting this error “PDF document failed to load. Reload?”
 * If I download directly from dropbox the PDF works fine.

Viewing 1 replies (of 1 total)

 *  [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-pdf-document-failed-to-load/#post-8342327)
 * Hello,
 * To use Dropbox URL’s, please replace “0” with “1” in the URL generated in Dropbox
   before adding them in our plugin.
 * Let us know if that resolves the issue.

Viewing 1 replies (of 1 total)

The topic ‘Error “PDF document failed to load”’ is closed to new replies.

 * ![](https://ps.w.org/download-monitor/assets/icon-256x256.png?rev=3198936)
 * [Download Monitor](https://wordpress.org/plugins/download-monitor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/download-monitor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/download-monitor/)
 * [Active Topics](https://wordpress.org/support/plugin/download-monitor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/download-monitor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/download-monitor/reviews/)

## Tags

 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 1 reply
 * 2 participants
 * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/error-pdf-document-failed-to-load/#post-8342327)
 * Status: resolved