Title: Error page Missing
Last modified: September 21, 2023

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# Error page Missing

 *  Resolved [Adrià López](https://wordpress.org/support/users/mrboo/)
 * (@mrboo)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/)
 * Hi! thanks for your lovely plugin.
 * I’m having an issue with our clients trying to download pdf invoices from their
   account page.
 * It ends with a white page saying: No tienes permisos suficientes para acceder
   a esta página. Razón: clave de acceso vacía
 * Translated: You do not have sufficient permissions to access this page. Reason:
   empty access key
 * already gone through the debug option but the output is the same. Changed the
   access type to all users and have the same output…
 * Works on attached invoices but not when users try to download from the account
   page.
 * what can be happening?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [alexmigf](https://wordpress.org/support/users/alexmigf/)
 * (@alexmigf)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17069221)
 * Hi Adrià,
 * Do you have Jetpack running?
 * Let us know.
 *  Thread Starter [Adrià López](https://wordpress.org/support/users/mrboo/)
 * (@mrboo)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17069395)
 * yes we are 🙂
 *  Plugin Contributor [alexmigf](https://wordpress.org/support/users/alexmigf/)
 * (@alexmigf)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17069432)
 * It could be related to [this](https://github.com/wpovernight/woocommerce-pdf-invoices-packing-slips/issues/611).
   Do you want to try a beta version?
 *  Thread Starter [Adrià López](https://wordpress.org/support/users/mrboo/)
 * (@mrboo)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17069441)
 * we can try on on our staging server 🙂
 *  Plugin Contributor [alexmigf](https://wordpress.org/support/users/alexmigf/)
 * (@alexmigf)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17069451)
 * Great! Could you send us an email to [support@wpovernight.com](https://wordpress.org/support/topic/error-page-missing/support@wpovernight.com?output_format=md)
   referring this topic?
 *  Thread Starter [Adrià López](https://wordpress.org/support/users/mrboo/)
 * (@mrboo)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17069508)
 * Done. Upload, update and… WORKS!
 *  Plugin Contributor [alexmigf](https://wordpress.org/support/users/alexmigf/)
 * (@alexmigf)
 * [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17070686)
 * Others with the same issue can download a beta version [here](https://github.com/wpovernight/woocommerce-pdf-invoices-packing-slips/releases/download/v3.7.0-beta-3/woocommerce-pdf-invoices-packing-slips.3.7.0-beta-3.zip).

Viewing 7 replies - 1 through 7 (of 7 total)

 The topic ‘Error page Missing’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [alexmigf](https://wordpress.org/support/users/alexmigf/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/error-page-missing/#post-17070686)
 * Status: resolved