Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Error opening an attached file

  • Hello I’m having trouble opening an attachment.

    When I open a ticket as Common User and when trying to open an image that I have attached the following error appears:

    <B> Warning </ b>: readfile (): http: // wrapper is disabled in the server configuration by allow_url_fopen = 0 in<b>/var/www/html/kinix.com.br/web/wp-content/plugins/awesome-support/includes/file-uploader/class-file-uploader.php</b> on line <b> 248 </ b>

    <B> Warning </ b>: readfile (http://kinix.com.br/wp-content/uploads/awesome-support/ticket_875/2-LOGO-KINIX-JPEG.jpg): failed to open stream: no Could be suitable wrapper found in<b>/var/www/html/kinix.com.br/web/wp-content/plugins/awesome-support/includes/file-uploader/class-file-uploader.php</b> on line <b> 248 </ b>

    But when access through the adiministrador the image is not displayed and no error is reported, just a picture of a white square on the screen.

    Please, you guys could help me?

    This is my site
    http://kinix.com.br/suporte/

    Thank you,
    Google Tradutor para empresas:Google Toolkit de tradução para appsTradutor de sitesGlobal Market Finder

    https://wordpress.org/plugins/awesome-support/

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