Support » Plugin: Abandoned Cart Lite for WooCommerce » Error On Update

  • Resolved axcelia

    (@axcelia)


    I’ve temporarily disabled the plugin because on update I got this error:

    Fatal error: Cannot declare class TS_tracking, because the name is already in use in *****/plugins/woocommerce-abandoned-cart/includes/component/tracking data/ts-tracking.php on line 12

    Any idea on how I can fix this?
    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Forgot to add

    PHP 7.2
    WordPress Version 4.9.6
    WooCommerce Version 3.4.3

    Plugin Author chetnapatel

    (@chetnapatel)

    Hi,

    Thank you for providing error message with us.

    I apologize that you faced an issue with the plugin. I will be checking this issue at our end.

    Can you please let me know you are using any other plugin of Tyche Softwares?

    Kindly drop us an email on “support at tychesoftwares dot freshdesk dot com” so I can provide you the fix for this issue.

    Regards,
    Chetna Bhutka

    No problem these things happen – I rolled it back a version temporarily.

    I’ll send this in an email as well but to answer your question yes the site is also using:

    Order Delivery Date Pro for WooCommerce
    WooCommerce Print Invoice & Delivery Note

    Plugin Author chetnapatel

    (@chetnapatel)

    Hi,

    Thank you for sending us an email for this issue. I have fixed this issue and give you modified plugin file.

    Please check your email address and confirm on it.

    Regards,
    Chetna Bhutka

    Hi,

    I am also having the same issue Fatal error: Cannot declare class TS_Tracker, because the name is already in use in /plugins/woocommerce-abandoned-cart/includes/component/tracking data/class-ts-tracker.php on line 15

    Also using
    Order Delivery Date Pro for Woocommerce
    Woocommerce Print Invoice & Delivery Note

    WP 4.9.7
    WooCommerce 3.4.3

    Could someone help me fix this please?

    Thanks,
    Danielle

    Plugin Author chetnapatel

    (@chetnapatel)

    Hi Danielle,

    Thank you for sharing the error message with us. I have fixed this issue at our end and I will be including the same fix in the next plugin update.

    Can you Kindly drop us an email on “support at tychesoftwares dot freshdesk dot com” so I can provide the modified copy of our plugin?

    Regards,
    Chetna Bhutka

Viewing 6 replies - 1 through 6 (of 6 total)
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