Error on the nwe update

  • Resolved SomeoneElseEntirely

    (@someoneelseentirely)


    2 years, 10 months ago

    Hey,

    new version (todays release) breaks WordPress website with critical error – rolled back plugin one version and its ok. Please check.

    Running Elementor version 3.1.1 and PRO 3.2.1.

Viewing 15 replies - 1 through 15 (of 15 total)
  • mikandreas

    (@mikandreas)

    2 years, 10 months ago

    Same here. Have rolled back and all is good.

    Plugin Author StaxWP

    (@staxwp)

    2 years, 10 months ago

    Hi, can you let me know what error you got? Thank you

    Plugin Author George Tudor

    (@geowrge)

    2 years, 10 months ago

    Hello,

    Can you tell me what was the error about?

    Regards

    Thread Starter SomeoneElseEntirely

    (@someoneelseentirely)

    2 years, 10 months ago

    Dont have time so I didnt investigate, just rolled back.

    But I think its probably something obvious since there is someone else also who got this error today.

    Also if it helps: running PHP 7.4 and latest wordpress version.

    Plugin Author George Tudor

    (@geowrge)

    2 years, 10 months ago

    We’re pushing a fix. It’s an issue just on older versions of Elementor. Thanks for reporting it.

    Thread Starter SomeoneElseEntirely

    (@someoneelseentirely)

    2 years, 10 months ago

    Thanks guys 🙂

    mikandreas

    (@mikandreas)

    2 years, 10 months ago

    The error was just “there has been a critical error on this website.”

    If it helps – I tried editing the page and updating and the page would not update and I saw error “Updating failed: The response is not a valid JSON response.”

    mikandreas

    (@mikandreas)

    2 years, 10 months ago

    When you say the issue is with older Elementor versions – but we are running the latest versions.

    Elementor: Version 3.5.3

    Elementor Pro 3.5.2

    Plugin Author George Tudor

    (@geowrge)

    2 years, 10 months ago

    Hi. If you can check your server’s error log and tell us what the error is, we can help. I’m runing the same versions of Elementor free and pro and I don’t have any issues.

    Plugin Author StaxWP

    (@staxwp)

    2 years, 10 months ago

    Hi, we just updated to v2.2.3
    Please check and let us know if the error is fixed.
    Thank you very much.

    Thread Starter SomeoneElseEntirely

    (@someoneelseentirely)

    2 years, 10 months ago

    Thanks, 2.2.3 is working great on our websites, no errors.

    mikandreas

    (@mikandreas)

    2 years, 10 months ago

    Hi George,

    Here it is… replaced the website url with [website URL]

    PHP Fatal error: Uncaught Error: Call to undefined method Elementor\Element_Section::get_group_name() in /home/nginx/domains/[website URL]/public/wp-content/plugins/visibility-logic-elementor/core/Plugin.php:163
#0 /home/nginx/domains/[website URL]/public/wp-content/plugins/visibility-logic-elementor/core/Plugin.php(151): Stax\VisibilityLogic\Plugin->content_change()
#1 /home/nginx/domains/[website URL]/public/wp-includes/class-wp-hook.php(303): Stax\VisibilityLogic\Plugin->section_content_change()
#6 /home/nginx/domains/[website URL]/public/wp-content/plugins/elementor/includes/base/elemen in /home/nginx/domains/[website URL]/public/wp-content/plugins/visibility-logic-elementor/core/Plugin.php on line 163
    • This reply was modified 2 years, 10 months ago by mikandreas.
    Plugin Author George Tudor

    (@geowrge)

    2 years, 10 months ago

    Thanks for the log. Please update to the latest version of Visibility Logic. This has been fixed.

    mikandreas

    (@mikandreas)

    2 years, 10 months ago

    Excellent George. Thanks.

    Plugin Author George Tudor

    (@geowrge)

    2 years, 10 months ago

    Glad I could help. 🙂

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Error on the nwe update’ is closed to new replies.