Title: Error on submit
Last modified: December 5, 2016

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# Error on submit

 *  Resolved [jebraweb](https://wordpress.org/support/users/jebraweb/)
 * (@jebraweb)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/)
 * When I submit the form created through this plugin, I get a 404 error. The page
   seems to be trying to reach [http://www.cilacademy.org/request-assistance/#sf_form_salesforce_w2l_lead_3](http://www.cilacademy.org/request-assistance/#sf_form_salesforce_w2l_lead_3)
 * The form itself is here: [http://www.cilacademy.org/request-assistance/](http://www.cilacademy.org/request-assistance/)
 * Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Nick Ciske](https://wordpress.org/support/users/nickciske/)
 * (@nickciske)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/#post-8517025)
 * Do you have a `name` field? That can cause issues as it’s a reserved query variable
   in WordPress. It’s fixed in the v3 version on GitHub. I have a fix for the 2.7
   branch but haven’t had a chance to release it yet.
 *  Thread Starter [jebraweb](https://wordpress.org/support/users/jebraweb/)
 * (@jebraweb)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/#post-8530516)
 * Yes, we do have a name field. Within this plugin, it seems like we can’t edit
   the name of the “name” field or any field. Am I missing something? Do we literally
   have to start over completely with this form?
 *  Plugin Author [Nick Ciske](https://wordpress.org/support/users/nickciske/)
 * (@nickciske)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/#post-8530878)
 * Correct, you cannot edit a field name.
 * You can create a new field and simply disable or delete the old one.
 * Or you can wait until I release a version that fixes this by prefixing all field
   names… should be out in the next week or so.
 *  Thread Starter [jebraweb](https://wordpress.org/support/users/jebraweb/)
 * (@jebraweb)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/#post-8535799)
 * Thank you, Nick — this worked. Now I get my thank-you page AND an email copy 
   of my results, but our Salesforce consultant tells me that a Case is not being
   generated in Salesforce. Because I have no error on my end and I can see that
   the form is being successfully submitted, I’m at a loss. Any ideas?
 *  Plugin Author [Nick Ciske](https://wordpress.org/support/users/nickciske/)
 * (@nickciske)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/#post-8535973)
 * Turn on debugging and Salesforce should email you with why the “case” is being
   rejected.
 * _From the FAQ:_
 * *I’m not seeing any errors, but the entry didn’t get added to Salesforce!*
    To
   turn on in browser debugging, add a hidden field (enabled) named `debug` and 
   set the value to 1.
 * To turn on debugging via email, add a hidden field (enabled) named `debugEmail`
   and set the value to [you@yourdomain.com](https://wordpress.org/support/topic/error-on-submit-5/you@yourdomain.com?output_format=md)(
   your email address).
 * Also check for debug logs at SalesForce to see if a validation rule is the culprit:
   `
   Administration Setup | Monitoring | Debug Logs`
    -  This reply was modified 9 years, 7 months ago by [Nick Ciske](https://wordpress.org/support/users/nickciske/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error on submit’ is closed to new replies.

 * ![](https://ps.w.org/salesforce-wordpress-to-lead/assets/icon-256x256.png?rev
   =2316786)
 * [Brilliant Web-to-Lead for Salesforce](https://wordpress.org/plugins/salesforce-wordpress-to-lead/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/salesforce-wordpress-to-lead/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/salesforce-wordpress-to-lead/)
 * [Active Topics](https://wordpress.org/support/plugin/salesforce-wordpress-to-lead/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/salesforce-wordpress-to-lead/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/salesforce-wordpress-to-lead/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Nick Ciske](https://wordpress.org/support/users/nickciske/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/error-on-submit-5/#post-8535973)
 * Status: resolved