Title: Error on signups widget
Last modified: August 30, 2016

---

# Error on signups widget

 *  [thstudio](https://wordpress.org/support/users/thstudio/)
 * (@thstudio)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/error-on-signups-widget/)
 * Hi there,
 * Am getting the following error message from signing up to a list in Chrome / 
   Firefox / IE but not Safari…
 * Oops! There is a problem with this form:
    textStatus:parsererror errorThrown:
   SyntaxError: Unexpected token < responseText: – See more at: [http://safercornwall.co.uk/#.dpuf](http://safercornwall.co.uk/#.dpuf)
 * We then see avery narrow version of the homepage below the signup widget…
 * Any thoughts?
 * Thank you
 * Tim
 * [https://wordpress.org/plugins/wysija-newsletters/](https://wordpress.org/plugins/wysija-newsletters/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Fred001](https://wordpress.org/support/users/fred001/)
 * (@fred001)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-on-signups-widget/#post-6267401)
 * I have the same problem. Do you find a solution ?
    Fred
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/error-on-signups-widget/#post-6267403)
 * This is a conflict with your theme scripts. Try temporarily switch your theme
   to a default WordPress one to make sure. You could also use the iframe version
   of the subscription form on a Text widget to avoid conflicts: [https://support.mailpoet.com/knowledgebase/subscription-forms/#subscription-forms-iframe](https://support.mailpoet.com/knowledgebase/subscription-forms/#subscription-forms-iframe)
 *  [Fred001](https://wordpress.org/support/users/fred001/)
 * (@fred001)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-on-signups-widget/#post-6267407)
 * Thanks for your answer.
    I confirm that the conflict is with these 2 themes :
   [https://wordpress.org/themes/the-newswire/](https://wordpress.org/themes/the-newswire/)
   [https://wordpress.org/themes/rowling/](https://wordpress.org/themes/rowling/)
   The iframe version generate the same error…
 * Fred
 *  Plugin Author [MailPoet](https://wordpress.org/support/users/mailpoet/)
 * (@mailpoet)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/error-on-signups-widget/#post-6267418)
 * Hi Fred,
 * Apologies for the late reply.
 * You’ll need to ask the theme creators to correct the conflicts then.
 * Thanks for letting us know.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Error on signups widget’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wysija-newsletters_ffddcc.svg)
 * [MailPoet Newsletters (Previous)](https://wordpress.org/plugins/wysija-newsletters/)
 * [Support Threads](https://wordpress.org/support/plugin/wysija-newsletters/)
 * [Active Topics](https://wordpress.org/support/plugin/wysija-newsletters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wysija-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wysija-newsletters/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [MailPoet](https://wordpress.org/support/users/mailpoet/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/error-on-signups-widget/#post-6267418)
 * Status: not resolved