Title: Error on installation (fatal error)
Last modified: August 21, 2016

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# Error on installation (fatal error)

 *  Resolved [yukiko-kawa](https://wordpress.org/support/users/yukiko-kawa/)
 * (@yukiko-kawa)
 * [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/)
 * Fatal error: Call to undefined function badgeos_get_user_earned_achievement_types()
   in /home/content/85/10463585/html/bibyportal.tk/provabuddy/wp-content/plugins/
   badgeos-community-add-on/includes/bp-members.php on line 153
 * buddy press -> Versione 1.7.1
    plugin: Automatic Sign Out For Inactivity Plugin
   Notes Shortcode Buddy
 * [http://wordpress.org/extend/plugins/badgeos-community-add-on/](http://wordpress.org/extend/plugins/badgeos-community-add-on/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Brian Richards](https://wordpress.org/support/users/rzen/)
 * (@rzen)
 * [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/#post-3716725)
 * You’ll need BadgeOS 1.0.2, which was just released earlier this evening (so automatic
   updates in your admin probably hasn’t caught it yet).
 *  Thread Starter [yukiko-kawa](https://wordpress.org/support/users/yukiko-kawa/)
 * (@yukiko-kawa)
 * [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/#post-3716726)
 * ah, I need 2 plugin, first BadgeOS 1.0.2 and then BadgeOS Community Add-on.
 * ok
 *  Thread Starter [yukiko-kawa](https://wordpress.org/support/users/yukiko-kawa/)
 * (@yukiko-kawa)
 * [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/#post-3716727)
 * I install : BadgeOS 1.0.2, but see this error
 * > Warning: copy(/home/content/85/10463585/html/bibyportal.tk/provabuddy/wp-content/
   > upgrade/badgeos.tmp/badgeos/includes/p2p/p2p-core/side.php) [function.copy]:
   > failed to open stream: No such file or directory in /home/content/85/10463585/
   > html/bibyportal.tk/provabuddy/wp-admin/includes/class-wp-filesystem-direct.
   > php on line 200
   > Warning: copy(/home/content/85/10463585/html/bibyportal.tk/provabuddy/wp-content/
   > upgrade/badgeos.tmp/badgeos/includes/p2p/p2p-core/side.php) [function.copy]:
   > failed to open stream: No such file or directory in /home/content/85/10463585/
   > html/bibyportal.tk/provabuddy/wp-admin/includes/class-wp-filesystem-direct.
   > php on line 200
   > Impossibile copiare il file. /home/content/85/10463585/html/bibyportal.tk/provabuddy/
   > wp-content/plugins/badgeos/includes/p2p/p2p-core/side.php
 * and dont install….
 *  Plugin Author [Brian Richards](https://wordpress.org/support/users/rzen/)
 * (@rzen)
 * [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/#post-3716728)
 * Hm, looks like WordPress hung up on you during the file installation. Can you
   manually upload the files via FTP? If not, try downloading the plugin ZIP file
   and then use the Upload option ([http://d.pr/i/IKWr](http://d.pr/i/IKWr)) to 
   add it to your WordPress site.
 * If you already have an older version of BadgeOS it could be that WP lost the 
   ability to overwrite the files. If that’s the case, I recommend deleting the 
   original version (this will have no effect on your data) and uploading a fresh
   copy of the new version.
 * Hope this helps!
 *  Thread Starter [yukiko-kawa](https://wordpress.org/support/users/yukiko-kawa/)
 * (@yukiko-kawa)
 * [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/#post-3716887)
 * I uploaded the plugin from the pc through the website. But I found that the folder
   already existed although it was not in the list of plugins on the site.
    I deleted
   the folder invisible from FTP. Then I reloaded the plugin from the PC. The installation
   was successful. I then installed again BadgeOS Community Add-On, which was loaded
   but not activated.
 * It seems that everything is working,
 * thank you.
 * */ITALIAN/*
    Dovete per forza installare prima BadgeOS, e poi il plugin di estensione
   BadgeOS Community Add-On. BadgeOS da problemi installandolo da WordPress, dovete
   scaricarlo su pc e e caricarlo dal sito (controllate che non ci sia una cartella
   plugin errata non visibile, se dice che esiste già il plugin ma non è in elenco;
   allora dovete cancellare la cartella del plugin via FTP. Il resto caricate, installate,
   installate anche il secondo plugin e dovrebbe essere tutto ok. *//*

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error on installation (fatal error)’ is closed to new replies.

 * ![](https://ps.w.org/badgeos-community-add-on/assets/icon-256x256.png?rev=1437049)
 * [BadgeOS Community Add-on](https://wordpress.org/plugins/badgeos-community-add-on/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/badgeos-community-add-on/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/badgeos-community-add-on/)
 * [Active Topics](https://wordpress.org/support/plugin/badgeos-community-add-on/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/badgeos-community-add-on/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/badgeos-community-add-on/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [yukiko-kawa](https://wordpress.org/support/users/yukiko-kawa/)
 * Last activity: [13 years ago](https://wordpress.org/support/topic/error-on-installation-fatal-error/#post-3716887)
 * Status: resolved