Support » Plugin: Google Doc Embedder » Error on Embedder

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  • Hello,

    That code is certainly not generated by GDE.

    Please be sure that the documents you’re embedding are uploaded somewhere publicly accessible via the internet, even if your site itself is private and/or local. If Google can’t fetch the document for conversion, it won’t work. Per the FAQ.

    Kevin

    Hello and thank you for the prompt response. My files are uploaded into the media library on WordPress, will that not work? I also have a Google Docs account where the files are also uploaded. Is there a URL on there I could use instead of the one the WordPress media library provides?

    Thanks again!

    Uploading to the media library is the ideal solution, but only if your site is public. Since you called it an “intranet” I’m guessing it’s not (?).

    The file has to be at a public location – meaning, if you sent someone on the internet the URL (not that you have to) they should be able to click on it, and with no password or anything just be able to download it. The page where the embedder is placed can be private, however.

    I had the same issue which always occurred only then when my browser was logged-in at a Google account simultaneously (e.g. Google Plus or YouTube).
    But by todays plugin update to ‘Google Doc Embedder’ version 2.5.8 this error seems to be eliminated. For me it works fine at my site http://katja.at/verantwortung/muetter

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