Support » Plugin: Media Cleaner - Clean & Optimize Space » Error on database

  • Hi,
    I wanted to test the plugin before buying the PRO version (I really need the possibility to bulk delete the files and check the uploads directory).

    The problem is, when I activate the plugin on the Main Site (I’m on MU installation), I start getting a database error stating that wp_wpmcleaner table does’t exist.

    Also (but I guess it’s natural since the table does not exist 😉 the plugin do not scans any file….

    any idea on how to fix this?
    thanks 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    That’s weird, the table is created when the plugin is installed :/ You can also go there: /wp-admin/upload.php?page=media-cleaner, and click on Reset, that will re-create the table. Can you try?

    Thread Starter chickenrun

    (@chickenrun)

    Hi Jordy, sorry for the delay but I miss the email notification of your response.
    I deleted the plugin and reinstalled it and now I’m the db error is gone.

    I still have few questions:
    1) I have 18K media, how long is it going to take to scan them all?
    2) Do I have to keep my browser tab open while it’s scanning?
    3) I’m not seeing any indication that the scanner is running (like a progress bar), I just see the writing “Reading Media” (see screenshot: https://www.dropbox.com/s/z75rzrjgjz7ut4r/ScreenClip.png?dl=0) is it correct?

    thanks 🙂

    • This reply was modified 5 years, 5 months ago by chickenrun.
    Thread Starter chickenrun

    (@chickenrun)

    Hi Jordy,
    I’ve noticed that the requests to admin-ajax.php made by media cleaner hang for 4.5 minutes and then the server times out (other requests to admin-ajax.php are actually working)

    So I guess it’s not working… any idea on how to fix it?

    Thanks!

    Plugin Author Jordy Meow

    (@tigroumeow)

    Can you go there:
    https://wordpress.org/support/topic/about-issues-with-huge-media-library/
    And add a +1? 🙂 Thank you

    Thread Starter chickenrun

    (@chickenrun)

    Hi Jordy, I’ve added the +1 🙂

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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