After plugin install do you see related seatreg tables in database? If not then delete a row in wordpress options table named seatreg_db_current_version
Let me know if it helped
Thread Starter
pamalu
(@pamalu)
Hello Siim,
bingo. Thanks a lot
Thread Starter
pamalu
(@pamalu)
Sorry to bother, but I´m not finished.
The Registration setup is working now, but:
I can´t book more than one or two seats. With other numbers than that I get an error warning again.
Secondly, when i succeed to book the two seats with checkout and conformation email, the booking doesn´t appear in the booking list and the colour of the seats doesn´t change, which I put in the CSS.
1. What is the error warning you get when trying to book more that 2 seats?
2. I’m not sure I understand what you mean by the booking list. Is it booking manager or registration view?
Thread Starter
pamalu
(@pamalu)
Sorry , it´s the manager. nothing appears.
The warning is a picture showing a sitting ape with broken cables in its hands
Can you capture the response of the new booking request? Open browser developer tools and network tab. Create a new booking (more that 2 seats). The request response should contain JSON (for example {"type":"ok","text":"mail","data":null,"extraData":null}) but i guess it will return something that is not JSON for you. Do you also have access to PHP error logs?
Thread Starter
pamalu
(@pamalu)
when the error warning occurs this pops up in the network tab
utils.js?ver=1.2.0:42 Translation key not found: Irgendwas ist schief gelaufen. Bitte versuche es erneut.
to the php logs I don´t have access for now
Thread Starter
pamalu
(@pamalu)
and this when I open the page before booking
webpage_content_reporter.js:1 Uncaught SyntaxError: Unexpected token ‘export’ (at webpage_content_reporter.js:1:115611)
Thread Starter
pamalu
(@pamalu)
translate@utils.js?ver=1.2.0:42showErrorAlertDialog@registration.js?ver=1.33.1:1653success@registration.js?ver=1.33.1:1623c@jquery.min.js?ver=3.7.1:2fireWith@jquery.min.js?ver=3.7.1:2l@jquery.min.js?ver=3.7.1:2(anonymous)@jquery.min.js?ver=3.7.1:2XMLHttpRequest.sendsend@jquery.min.js?ver=3.7.1:2ajax@jquery.min.js?ver=3.7.1:2(anonymous)@jquery-migrate.min.js?ver=3.4.1:2e.<computed>@jquery-migrate.min.js?ver=3.4.1:2sendData@registration.js?ver=1.33.1:1582(anonymous)@registration.js?ver=1.33.1:1866dispatch@jquery.min.js?ver=3.7.1:2v.handle@jquery.min.js?ver=3.7.1:2
Thread Starter
pamalu
(@pamalu)
I found the issue with the booking manager.
I checked the conformation email accidently and didn´t look in my emails. Sorry.
I tried booking two seats and no warning in the Network tab
But when booking more than two seats you still get the warning?
Perhaps you can share the registration link?
Thread Starter
pamalu
(@pamalu)
magic. today I reached the number of 6 seats to book, but with 10 it wasn´t possible
As Admin I have no problems booking over the registration link.
The problems occure as a subsriber.